“I have the Epson ET5800. I work from home and I get documents emailed to me to print as a PDF. The documents contain different sizes, 8 1/2 X 11 and 8 1.2 X 14. The printer does not recognize the different size paper and prints them all on letter.”
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Hello Anita. You want to access the print settings within the software and ensure you are selecting the correct paper source/size settings. If the issue continues, please contact our Technical Support team by phone for assistance. Regards, Kevin - The Epson Team.
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