“When I plug in the USB chord to My IMAC the scanner will not turn on.... Any ideas?”

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• Sometimes mine does that too. When it does, the computer says that either this device is broken or that the computer simply cannot recognize it. What I do is plug it in, and then either shut off the computer or restart it, and then when it starts back up again the scanner turns on and runs normally.

  Answered by Michelle 5 years ago

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