“I am doing some color correction and the dust removal is set to high. I get an insufficient memory error while scanning. The image size is a small 1" X 2" at 9600 dots per inch. My computer installed ram is 32 gig, virtual mem 48 gig.”
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Hi Memory, This is Mark from Epson. This should not be an issue with the amount of memory you have on your PC. Try some basic troubleshooting like running the resource monitor to check your memory usage or see if the Windows built-in WIA software works correctly. You can also allocate more memory to the Epson Scan application. If you require real-time assistance feel free to call an Epson support technician. Regards, Mark - The Epson Team.
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