“My scanner will not turn on. I got it during the summer and it worked fine the first time I plugged it in, but now it won't turn on at all. I have tried different cord, and redownling the applications. This model does not plug into wall”
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Had an Epson perfection 3490. Transported without moving the lock button- Now I have artifacts on scans--oop. Replaced with this V39. Software looks quite similar to the 3490; but the V39 has been much more prone to crash. Sometimes what works best is to power down the computer completely or at least restart. No, it has no power adapter--totally USB powered. I don't know if that has something to do with the problem or not. If you have re-installed the software you might need to remove and re-install drivers also.
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