Questions & Answers

Q: QuestionWhat weight measurement units does this scale support?

• A:Answer The HR Smart Fitness Scale by Etekcity supports weight measurement in pounds. This information is found in the product features section under the specification "Weight Measurement Units Supported: Pounds".

Q: QuestionHow is the scale powered, and does it require batteries?

• A:Answer The HR Smart Fitness Scale by Etekcity is powered by a rechargeable battery and does not require disposable batteries. Instead, it comes with a USB Type-C charging cable for convenient recharging.

Q: QuestionWhat connectivity technology does this scale use to connect to devices?

• A:Answer The HR Smart Fitness Scale by Etekcity utilizes Bluetooth connectivity technology to establish a connection with various devices. This allows users to effortlessly sync their fitness data with popular fitness applications such as Apple Health, Google Fit, MyFitnessPal, and Fitbit.

Q: QuestionWhich fitness apps does this scale sync data with?

• A:Answer This scale can sync data with various fitness apps, including Apple Health, Google Fit, MyFitnessPal, and Fitbit. Users can connect the scale to the free VeSync app to set goals, track progress, and view complete results.

Q: QuestionHow does the Baby Mode on this scale work, and what is its purpose?

• A:Answer The Baby Mode on the HR Smart Fitness Scale by Etekcity allows you to hold your baby or pet while weighing them. It works by taring your weight from theirs, providing an accurate measurement of your baby's or pet's weight. This mode ensures a safe and convenient way to monitor the weight of your little ones.

Q: QuestionDoes this scale have a talking feature that announces the measurements?

• A:Answer The product specifications indicate that the "Talking Feature" is "false", which means the scale does not have a talking feature that announces the measurements. Therefore, the answer is: No, this scale does not have a talking feature.

Q: QuestionWhat is the maximum weight capacity of this scale?

• A:Answer The maximum weight capacity of the HR Smart Fitness Scale by Etekcity is 400 pounds. This information is found in the product specifications section, under the "Maximum Weight Capacity" row.

Q: QuestionWhat are the 14 body metrics that this scale can measure?

• A:Answer The Etekcity HR Smart Fitness Scale can measure 14 body metrics, including heart rate, body fat, and muscle mass. Users can customize the scale's display to show the 7 metrics they find most important.

Q: QuestionHow many user profiles can be created on this scale?

• A:Answer This scale allows for the creation of an unlimited number of user profiles, catering to the needs of multiple users, including babies and pets. Each user can have their own personalized settings and progress tracking, making it a versatile scale for the entire family.

Q: QuestionWhat is the Zero-Current Mode, and why is it important for certain users?

• A:Answer Zero-Current Mode is a feature that allows pregnant users or individuals with implanted medical devices to safely use the scale by turning off the electrical current. This mode ensures a safe weighing experience for these specific users.

Q: QuestionDoes this scale have a non-slip platform to ensure safety during weighing?

• A:Answer Yes, the HR Smart Fitness Scale by Etekcity features a non-slip platform for enhanced safety during weighing. This feature helps prevent accidents and ensures a secure footing while using the scale.

Q: QuestionDoes this scale have a low-battery indicator to alert users when the battery is running low?

• A:Answer Yes, the HR Smart Fitness Scale by Etekcity does have a low-battery indicator to alert users when the battery is running low. This feature ensures that users are aware when the scale needs to be recharged or have its batteries replaced, preventing unexpected power outages during use.

Q: QuestionCan I connect this scale to voice assistants like Amazon Alexa or Google Assistant?

• A:Answer Yes, you can connect this scale to voice assistants like Amazon Alexa or Google Assistant. The product description states that you can "Connect to voice assistants".

Q: QuestionBecause the is reuniting are totally useless. , could someone tell me where I can add to the scale the 9 modes it supposedly hot see body composition ect

Asked 3 months ago by Beast.

Q: QuestionFSA / HSA eligible?

Asked 3 months ago by BeReal4You.

Q: QuestionI’m having trouble connecting to Wi-Fi. Anyone else have this issue? It says that I need to update but it’s greyed out and won’t connect. I’ve followed the instructions but still won’t connect. Thanks

Asked 1 year ago by GiGi.

Q: QuestionWhat’s the difference between the Etekcity - Apex HR Smart Fitness Scale and the considerably less expensive Etekcity - Smart Fitness Scale with Resistance Band? Thank you

Asked 2 years ago by Howie.