“The specifics data product does not mention physical key opening yet the photos do mention the possibility of opening with traditional metal key Please confirm this situation.”

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• Based on available information, several smart locks within the eufy product range, including models like Smart Lock Touch, Smart Lock C33, and C210, feature physical key access. The keyhole is typically located under the keypad and can be accessed by rotating the cylinder cover. Some models also indicate that the package includes physical keys for this purpose. Given this precedent, it is plausible the FamiLock E34 Smart Lock also includes physical key opening functionality as suggested by its photos. Unfortunately, the specific product details for the FamiLock E34 don’t explicitly confirm this. You may inspect its physical design for the presence of a keyhole beneath the keypad, as commonly seen in other eufy smart locks.

  Answered by Eufy Team 5 months ago

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