“Where is my floor and carpet cleaner? I just unboxed my purchase and it says ... what is in the box... under "features"... specifically includes " floor cleaner & Fabric Cleaner x 1"... it is not included”
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They come inside the charging station, covered with foam rubber.
Sorry, there was a problem. Please try again later.The eufy Robot Vacuum Omni E28 package does specify that it includes a "Portable Carpet Cleaner." This portable cleaner, also called the "Portable Deep Cleaner" in the quick start guide, is specifically designed for cleaning liquid stains on carpets and fabrics. It is part of the product features as mentioned under "HydroJet Deep Cleaning." If the box you received is missing this accessory, it's likely that there has been an error in the packaging. Please ensure to carefully check the box and its components to confirm whether the carpet cleaner is indeed absent. The Portable Deep Cleaner should be included if the product description or specifications involve it. If you confirm that the cleaner is missing, you may need to consider contacting the retailer or platform you purchased it from to request a replacement or assistance in acquiring the missing component.
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