“Is there an SD card in cameras? Must cameras be in range of household modem or router in order to work? Can camera images/footage be downloaded to Android and Apple phones? Can images/footage be downloaded to desktop computer? Thanks”
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Is there an SD card in cameras? The local storage for the eufyCam 2 Pro system is in the included HomeBase, which comes with 16GB local storage. This is where footage is stored. The cameras themselves do not have SD cards. Must cameras be in range of household modem or router to work? The cameras need to connect to the HomeBase, which acts as their central hub. The HomeBase must be connected to your router/modem for setup and operation. The recommended range between the HomeBase and the cameras is 20-30 feet, and the HomeBase requires a 2.4GHz Wi-Fi connection. Can camera images/footage be downloaded to Android and Apple phones? Yes. You can download the eufySecurity App, which is compatible with both Android (8.0+) and iOS (10.2+). From the app, you can view and download camera images and recordings to your phone. Can images/footage be downloaded to a desktop computer? Local footage stored on the HomeBase cannot be directly transferred to a desktop computer due to encryption, but you can download videos from the eufySecurity app on your phone. There is limited functionality for viewing live footage via a web browser on a desktop.
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