“Doorbell MODEL T8214111 Smart Wi-Fi E340 2KWired & Battery Video Doorbell w/ Dual Cameras.Does "AUTO-RESPONSE" feature announcing "Excuse Me, Can I Help You?", Work as BOTH motion-activated & Doorbell Push? Ours used to be motion, but stopped working”

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• The "AUTO-RESPONSE" feature, such as announcing "Excuse Me, Can I Help You?" works when a visitor presses the doorbell or stays in detection areas for an extended period. If this feature used to be motion-activated for your device and has stopped functioning, it may require adjustments in the device or software settings. It would be worth checking the updated settings on the eufySecurity app to ensure the motion detection and auto-response settings are properly configured.

  Answered by Eufy Team 1 month ago

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