Where and how do you get the Chocobo dlc code?? null

I preordered the physical deluxe edition. I received my package today, but there was no DLC code for the Chocobo summon. I have not received any code via email as of this reply.

I also did not receive an email or a code in box. After I called support and waited 50 minutes I was told that they ran out of codes and were waiting on the supplier to distribute more codes and to call back within 48 hours. This was on April 11th.

Yeah I got the deluxe edition and it wasn’t in my box. Let us know if you get yours after or who to contact.

No idea I don't have mine either

Same question. Wonder if they will email it to us at some point?

I spoke with customer service and they said it would be emailed within 2 weeks (but most likely within a few days),

I actually got off the phone with Best Buy today. They said that they didn't have enough DLC redeem codes to keep up with the demand. Which is pretty strange if you ask me. However, they told me that once Best Buy does get the redeeming codes from the publisher; The chocobo chick DLC will be emailed to everyone who pre-ordered. As for when will it happen, who knows.

I didn't get mine either. Not in the box or in email.

I still haven't received mine either and it’s been almost two weeks. Tried calling them today and the wait was going to be 1.5 hrs O.O

I also have not received the DLC code. In the gaming support forums there is one thread where a Best Buy rep says the problem is resolved and everyone should have received their codes, which is obviously not the case. That forum post is now locked and they're deleting any new posts made concerning this DLC. Very poor way of handling this.

“Where and how do you get the Chocobo dlc code??”

Asked by Birdman 5 years ago

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I preordered the physical deluxe edition. I received my package today, but there was no DLC code for the Chocobo summon. I have not received any code via email as of this reply.
Answered by Wolfking 5 years ago
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I also did not receive an email or a code in box. After I called support and waited 50 minutes I was told that they ran out of codes and were waiting on the supplier to distribute more codes and to call back within 48 hours. This was on April 11th.
Answered by Captain 5 years ago
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Yeah I got the deluxe edition and it wasn’t in my box. Let us know if you get yours after or who to contact.
Answered by Trev516 5 years ago
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No idea I don't have mine either
Answered by Gene 5 years ago
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Never received it either
Answered by morsmortis 5 years ago
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Same question. Wonder if they will email it to us at some point?
Answered by Raybo 5 years ago
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I spoke with customer service and they said it would be emailed within 2 weeks (but most likely within a few days),
Answered by Fluffy 5 years ago
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I actually got off the phone with Best Buy today. They said that they didn't have enough DLC redeem codes to keep up with the demand. Which is pretty strange if you ask me. However, they told me that once Best Buy does get the redeeming codes from the publisher; The chocobo chick DLC will be emailed to everyone who pre-ordered. As for when will it happen, who knows.
Answered by 808shyguy 5 years ago
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I didn't get mine either. Not in the box or in email.
Answered by MARVELous 5 years ago
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I still haven't received mine either and it’s been almost two weeks. Tried calling them today and the wait was going to be 1.5 hrs O.O
Answered by LarienAnnare 5 years ago
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1-10 of 18 Answers