Questions & Answers

Q: QuestionDoes this oven have a touchscreen?

• A:Answer Yes, this oven has a large 6.8” touchscreen.

Q: QuestionDoes this oven have a keep warm setting?

• A:Answer Yes, this oven has a keep warm setting.

Q: QuestionIs the oven able to do convection cooking?

• A:Answer Yes, the oven is able to do convection cooking.

Q: QuestionCan I monitor the cooking progress remotely?

• A:Answer Yes, you can remotely monitor cooking progress using WiFi and the SmartHQ™ app.

Q: QuestionWhat is the voltage required for this oven?

• A:Answer The voltage required for this oven is 240 volts.

Q: QuestionWhat detergent is recommended for my Fisher Paykel dishwasher (DD24DDFTX9 N)? I am using Cascade Ultimate and it doesn't dissolve all of the cleanser.

Asked 4 years ago by Anonymous.

• A:Answer The manual expressly forbids the use of liquid or gel-based detergents. The manual says powder-based detergents and rinse aids are preferred. Gel, liquid, or powder-based pods are also compatible with the unit, but should be placed somewhere in the drum without interfering with the rotating spray head. I’ve tried gel-based detergents because I’m a renegade with no regard for the rules, and the gel was not fully dissolved either. TL;DR: Use powder or a pod.

  Answered 4 years ago by Sean

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Q: QuestionWhat is the difference between DD24DCTX9N and DD24DCHTX9N ? Cannot discern from description other than price.

Asked 6 years ago by Kate46.

• A:Answer The DD24DCHTX9N includes a built-in water softener.

  Answered 6 years ago by JTowns

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Q: QuestionDoes Fisher Paykal make a totally stainless interior in their 2 drawer dishwashers?

Asked 6 years ago by Sandy.

• A:Answer They do not. They have a molded seamless plastic tub to prevent water leaking through seams as well as they found the plastic tub created a lower decibel wash because so many consumers are looking for a quiet dishwasher.

  Answered 6 years ago by Maria

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Q: QuestionAfter 15 years we are replacing our Fisher & Paykel, Dish Drawers dishwasher. Our current dishwasher only allows the use of a powdered detergent for washing the dishes. Powder is hard to find. Can I use detergent packs with the new models?

Asked 4 years ago by Wrigley.

• A:Answer Yes. Our Fisher & Paykel dishwasher has served us for 20 years. Unable to purchase boxed powdered detergent—only pods— at Costco any longer, I called customer service and was told to just drop one of the pods in the silverware basket. Works fine.

  Answered 4 years ago by Anonymous

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Q: QuestionCan a single dishwasher drawer be installed in the under sink cabinet?

Asked 5 years ago by LAHawk.

This question was asked about the related product: Fisher & Paykel - 24" Front Control Built-In Dishwasher - Stainless Steel

• A:Answer I have it installed under my sink I needed a space of about 17" to install it

  Answered 3 years ago by Charlie123

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Q: Questionwhat does the code f124 mean

Asked 5 years ago by Anonymous.

• A:Answer Either your top or bottom pump motor is damaged. You need to pre rinse your dishes an cutlery befor washing . If not screen where motor is located will clog & burn out that motor. You need to do this monthly.

  Answered 5 years ago by Jimbo

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Q: QuestionI moved into a house that has 4 of these dishwashers. Can I run 2 or more at the same time?

Asked 5 years ago by Vsp25.

This question was asked about the related product: Fisher & Paykel - 24" Front Control Built-In Dishwasher - Stainless Steel

• A:Answer I had 2 at my old home, One on top of the other and I ran them both at the same time after family parties, numerous times without any issues.

  Answered 5 years ago by Coastalchick

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Q: QuestionCan you run the top drawer on single cycle ie without running full cycle?

Asked 6 years ago by Elle.

This question was asked about the related product: Fisher & Paykel - 24" Front Control Built-In Dishwasher - Stainless Steel

• A:Answer Yes, they have several wash options that can be set for each drawer. They operate independent of each other and can run run at different stages of their cycles at the same time.

  Answered 6 years ago by Sammy

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Q: QuestionIs this dishwasher finger print resistant?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Fisher & Paykel - 24" Front Control Built-In Dishwasher - Stainless Steel

• A:Answer We have had one of these dishwashers for 16 years. When I clean the front, I use a Norwex Stainless Steel Cloth and a Norwex window cloth to buff. It cleans beautifully and quickly. One wipe with warm water and one dry with the window cloth.

  Answered 3 years ago by Anonymous

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Q: QuestionWhere are the controls for the bottom unit

Asked 5 years ago by Betsy.

This question was asked about the related product: Fisher & Paykel - 24" Front Control Built-In Dishwasher - Stainless Steel

• A:Answer The control for both drawers is on the front of the top drawer. You select which drawer you're using by pressing the first button on the left to toggle between the top and bottom drawer. The icon on the display will tell you which draw you're controlling. The upper or lower end of the icon will be brighter depending on which drawer you are selecting.

  Answered 5 years ago by Chip

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Q: QuestionThe older model is 34 inches tall which is standard for under counter. This one lists 36.25” high - is this correct? Does it work under a standard kitchen counter?

Asked 5 years ago by Height.

This question was asked about the related product: Fisher & Paykel - 24" Front Control Built-In Dishwasher - Stainless Steel

• A:Answer Yes, This will perfectly fit under a standard kitchen counter. Listing shows 36" which means you can adjust upto 36". I was worried about the height too, then found out this answer from bestbuy CC. Any way it fit nicely in our kitchen with standard counter height.

  Answered 5 years ago by KunnumpurathuVerified Purchase

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Q: QuestionDo these attract fingerprints easily?

Asked 5 years ago by NikkiP.

• A:Answer No. They wipe off very easily. :)

  Answered 5 years ago by Olive

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Q: QuestionIs the height adjustable?

Asked 5 years ago by Mel.

This question was asked about the related product: Fisher & Paykel - 24" Front Control Built-In Dishwasher - Stainless Steel

• A:Answer According to this, it says it is. 34-36 1/8”. https://www.fisherpaykel.com/us/dishwashing/contemporary-dishwashers/double-dishdrawer-dishwasher-tall-sanitize-dd24dchtx9-n-81600.html

  Answered 5 years ago by CarolAnneSP

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Q: QuestionWhat is under the (installed) single drawer dishwasher? Can a storage drawer or other be installed underneath?

Asked 2 years ago by Practigal.

This question was asked about the related product: Fisher & Paykel - 24" Front Control Built-In Dishwasher - Stainless Steel

• A:Answer Yes, we have 2 side by side on either side of the kitchen sink with large pull out drawers under both of them

  Answered 2 years ago by plumberdude1950

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