My charge Hr breaks all the time, the band falls apart and it quits working. Has this been fixed? null

Question

Cyintisy · Accepted Answer

Haven't had problems with the band on this one; they have made some improvements. Also, this has the ability to change out and there are several third parties that make them!

jtim · Answer

The new ones now have replaceable wristbands. Their pricey, but at least now you can replace them or change colors. We had the same issue twice.

John · Answer

Great question, and I've only had mine for a couple of weeks, with no issues yet. The points you raise (I had 4 Charge HRs in a year - all covered by their excellent return policy), is what initially made me NOT want to get a Charge 2. (Bands broke, battery died, other issues.) However, after reading the reviews, and trying a Garmin, the Charge 2 seems like the model to beat at this price point. Given Fitbit's track record on standing by their product, if it does break, I imagine they'll replace; though I would prefer not to have to!

Answered by John 8 years ago

Verified Purchase

BBReviewer · Answer

Yes, in the new CHARGE HR 2. I had to get rid of my orginal Charge HR because the strap broke. The "2" has a lot more functionality also.

“My charge Hr breaks all the time, the band falls apart and it quits working. Has this been fixed?”

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