Questions & Answers
- Model:
- FB409RGMG
- |
- SKU:
- 6291909
Q: QuestionDoes this Fitbit contain nickel?
Asked by Mary.
- A:Answer We don't know about the Charge 3 but it's likely to be similar to the Charge 2 which Fitbit says: "The buckle and frame on Charge 2 are made of surgical-grade stainless steel. While all stainless steel contains traces of nickel and can cause an allergic reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit products meets the European Union's stringent Nickel Directive." I have a nickel sensitivity and have to be careful what touches my skin including belt buckles, necklaces and anything with pewter. I wear the Charge 2 nearly 24 hours per day and have no problem. But others have reported sensitivity. Probably worth trying and returning if it doesn't work out. Other customers have mitigated the situation by using sport tape or moleskin. I think the vast majority of people are OK with it.
Answered by GCharlotte
Q: QuestionWhat are the advantages if any of buying the Fitbit charge 3 vs the fitbit alta?
Asked by Anonymous.
- A:Answer I bought the Fitbit Charge 3 on Monday and going to return it today (Thursday). It is not properly recording my steps but also gives the "steps" when I'm driving or moving my arm. I wanted my steps counted is the main reason I purchased a Fitbit to begin with. Now not sure which one go purchase next.
Answered by Yorkies4me
Q: QuestionHow is this any different in features from charge 2? What makes it worth buying? I have had my charge 2 for over 2 years.
Asked by ClassyE.
- A:Answer I did the upgrade and I don’t think it’s worth it. The face selection are not a useful to my older eyes, but the big kicker is, the bands and chargers are not compatible. I had 26 bands and 3 chargers. The 2 is a great device, the 3 brings waterproofing, a better battery (I can’t tell) and easier band connection.
Answered by Coolfrank
Q: QuestionI've owned 4 Fitbits. None lasted longer than 18 months. How long has your Charge 3 lasted?
Asked by BravoCharlie.
- A:Answer After 3 months the pixels on one have screwed up. 2 lines across the screen. The other one we have does not sync anymore regardless of how many times I have tried, all different methods, resetting etc. So now the time is wrong on one device so there's no point using it, and you cant change the time on the watch itself. The other one just looks crap with all the pixel issues. I regret my purchase and have lost $280.
Answered by PaulSkinback
Q: QuestionI want to pre order the black in a size small. I don’t see that option. How do I pre order the size small?
Asked by FCararie.
- A:Answer The tracker comes with both the large and small bands... Here is the link to the Fitbit product info page... https://www.fitbit.com/shop/charge3
Answered by Buzzsaw50
Q: QuestionDoes a Fitbit do blood pressure?
Asked by Anonymous.
This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Blue Gray/Rose Gold - (2018)
- A:Answer No tracker checks blood pressure
Answered by Buzzsaw50
Q: Questionwhay makes it ‘special edition’? whats different from the others?
Asked by mariposalatina.
This question was asked about the related product: Fitbit - Charge 3 Special Edition Activity Tracker + Heart Rate - White/Graphite - (2018)
- A:Answer The difference between the two is fitbit pay. The special edition offers you this feature.
Answered by jafra15
Q: QuestionHello. Do you offer a 2 year warranty for the Charge 3?
Asked by DKB.
- A:Answer I don’t think they have one. I asked the sale associate the same thing when I purchased the Charge 3 and he told me no. It didn’t appear as on option on his screen when I was cashing out. Hope this helped!
Answered by FillyH
Q: QuestionAre the Charge 2 and Charge 3 bands interchangeable?
Asked by Fitbitter.
This question was asked about the related product: Fitbit - Charge 3 Special Edition Activity Tracker + Heart Rate - White/Graphite - (2018)
- A:Answer Unfortunately, they are not compatible.
Answered by ceepixel
Q: QuestionDoes the Fitbit use data off of your phone, if so how much? I have a low (3 ) data plan. Thanks
Asked by RD.
- A:Answer In my case I don't think it uses my data. I always sinc it at home on wi-fi. I've been using it for a couple of months now and haven't noticed any extra data usage.
Answered by JoeK245
Q: QuestionIs Charge 3 compatible w IPhone? If I buy Fitbit Charge 3, does it come w charger already?
Asked by RoseGate66.
- A:Answer Yes it is compatible with the iPhone and yes it comes with a charger.
Answered by Ray51
Q: QuestionCan you see the screen in the sun
Asked by Joanie.
- A:Answer Not too bright, I always have to cover it wtih my hand when outdoors in sunlight. But you can adjust the brightness, unlike my old charge 2 that never did .
Answered by Rockitmom
Q: QuestionDoes the fitbit charge 3 come with the charger or do you need to buy that separately?
Asked by Hank.
This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Blue Gray/Rose Gold - (2018)
- A:Answer It comes with a short charger tether, one end has the electrical mount on Fitbit and the other end is usb (is that what it’s called) so you can plug it into a phone charger.
Answered by Martha
Q: QuestionCan I get a black band on the smart model and not the white.
Asked by Hunter.
This question was asked about the related product: Fitbit - Charge 3 Special Edition Activity Tracker + Heart Rate - White/Graphite - (2018)
- A:Answer Per Fitbit's website, the special edition comes with both he white sport band and the black band on the normal edition in the box.
Answered by mribdude
Q: QuestionDoes this device work in terms of tracking Spin class activity? If not any ideas about what device does?? Thanks!
Asked by Kiki.
This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Blue Gray/Rose Gold - (2018)
- A:Answer It will not always count bike reps as steps.
Answered by CommunityAnswer
Q: Questionis it compatible with iPhone xs ?
Asked by JTNY.
- A:Answer yes it is compatible
Answered by Justin
Q: QuestionIs there an option or feature in this, to get a beep/vibration for every 1 hour ? because I'll be sitting in front of my laptop or computer and won't getup. So, I need an alarm kind to alert me for every 1 hour say from 9AM to 5PM.
Asked by Saravana.
- A:Answer There is an activity reminder that you can personalize to have it go off during a certain time range ( say 9:00 - 5:00). It will vibrate once an hour if you do not hit the goal (250 steps). If however you hit that goal, it does not just automatically vibrate each hour. I appreciate it when I'm at work and get absorbed into my computer screen and forget to get up and move! Alternatively, you can set alarms as well that will cause the device to vibrate. I use that in the morning to gently wake me before my alarm goes off.
Answered by FitbitUser
Q: QuestionI understand the Fitbit Charge 3 is water resistant. Is it warranted for swimming in the ocean, i.e. salt water?
Asked by MrBaja.
- A:Answer The specification is to 164' including pool, lake or ocean. After use rinse and dry before putting it back on your wrist. A lot of this guidance is for the band. From Fitbit: Do NOT use hand soap, body soap, dish soap, hand sanitizers, cleaning wipes or household cleaners, which could get trapped beneath the band and irritate skin. To remove build-up of lotions and oils (such as sunscreen, insect repellent and moisturizers) that can be trapped beneath the band, we recommend that you use a soap-free cleanser like Cetaphil Gentle Skin Cleanser or Aquanil, rinse thoroughly and dry well.
Answered by GCharlotte
Q: QuestionCan i get extended warranty
Asked by Ed.
This question was asked about the related product: Fitbit - Charge 3 Special Edition Activity Tracker + Heart Rate - White/Graphite - (2018)
- A:Answer No, I was told at our local bestbuy, that they are not offering extended warranties on Fitbit products anymore.
Answered by Consumerbot
Q: QuestionHow do I brighten the screen how do I brighten the screen
Asked by Louie.
- A:Answer Press the button on the side to wake it up, then gently slide a finger from right to left to scroll through the screens. When you come to the screen that has weather and settings, you can press on the settings portion of the screen and change the brightness. There is only normal and dim. If the normal is not bright enough, you can't change that.
Answered by Midnight
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