Questions & Answers

Q: QuestionIs there a second hand on fitbit charge 3?

Asked 7 years ago by maribelle.

• A:Answer Depending on the face you choose, it can display seconds as a circle around the time. It can display either digital or analog faces.

  Answered 7 years ago by LgerryVerified Purchase

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Q: QuestionDoes Fitbit Charge 3 have a timer feature that counts down?

Asked 7 years ago by Crosa.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer I just looked at mine and yes it does. You swipe to get to the "apps", touch timer, then swipe left for countdown.

  Answered 7 years ago by Hobbydoc

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Q: QuestionIs the new HR 3 compatible with the Samsung J7?

Asked 7 years ago by Sandy.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer Yes, it is! I use a Samsung S7 and HR3 syncs well!

  Answered 7 years ago by wvstepwallkerVerified Purchase

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Q: QuestionIf using the fitbit charge 3 for a swim workout and it malfunctions due to water, will I be able to get a replacement with the warranty?

Asked 7 years ago by Melissah.

• A:Answer Yes, but you shouldn’t have an issue unless you are diving.

  Answered 7 years ago by VickiVerified Purchase

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Q: QuestionWill I be able to buy additional bands so I can switch colors?

Asked 7 years ago by LESILIE.

• A:Answer Check with BEST BUY. If there are bands for it, they will have them.

  Answered 7 years ago by BZY63Verified Purchase

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Q: QuestionIs this an online only item or will it be available in store as well?

Asked 7 years ago by Mizmelzy.

• A:Answer I bought mine at the store. Love the Rose Gold/Plum combo

  Answered 7 years ago by TStarVerified Purchase

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Q: QuestionI have Charge HR and the plastic piece that covers the charging port broke off after 6 months of daily use. I'm pretty active and sweat in it a lot and had to wipe it down with soap so it wouldn't stink. I'm wondering about the durability of this one?

Asked 7 years ago by JohnandJen.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer Charge 3 is very durable. All pieces recessed and great waterproof feature.

  Answered 7 years ago by PsycDocVerified Purchase

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Q: QuestionDoes the Fitbit 3 come with a money back guarantee if I don't like it? If so, do I return it to Best Buy?

Asked 7 years ago by TN.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer I would think that you can return it if there is a problem, back to Best Buy or the store at which it was purchased.

  Answered 7 years ago by SilkVerified Purchase

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Q: QuestionIs golf one of the exercise modes it can track?

Asked 7 years ago by Susanj.

• A:Answer Scanning through the options there is run, bike, swim, treadmill, weights, and interval trainer. I do not see a golf option.

  Answered 6 years ago by PBAPSTIM

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Q: QuestionIs this berry/rose gold combo exclusive to Best buy only?

Asked 7 years ago by Mizmelzy.

• A:Answer No

  Answered 6 years ago by Dave

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Q: QuestionFitbit charge 3 coming October 1, 2018 comes in Black, white and other colors. Best Buy is showing only raspberry. Can it be preordered through best buy in Black?

Asked 7 years ago by SuYou.

• A:Answer No it can not be pre-ordered in store . I wnt to store on Saturday to check and they said only online.

  Answered 7 years ago by kh1234

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Q: QuestionDoes the charge3 track oxygen levels?

Asked 6 years ago by Ken.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer I don't think it does I have not used it for sleep I wear a cpap mask and have had sleep studies testing my oxygen level at night so I don't need that function

  Answered 6 years ago by AnonymousVerified Purchase

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Q: Questionhow do I change the date

Asked 6 years ago by carm.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer Once you activate it thru thru app the current date and time will display automatically.

  Answered 6 years ago by AnthonyVerified Purchase

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Q: QuestionDoes the Charge 3 have GPS? Does it autoset when daylight savings comes around?

Asked 6 years ago by SusanB.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer No gps. Never used it but I believe it can use your phones gps to do certain functions. Yea on daylight saving. I believe a lot of this is done based on your phone.

  Answered 6 years ago by Nytunes

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Q: QuestionWhat is the warranty on fit bit charge 3?

Asked 6 years ago by Chess.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer think it is 1 year

  Answered 6 years ago by jojoVerified Purchase

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Q: QuestionIs it ok to wear the Fitbit Charge 3 in warm to hot water for water aerobics/therapy?

Asked 7 years ago by DeniseB.

This question was asked about the related product: Fitbit - Charge 3 Activity Tracker + Heart Rate - Black/Graphite

• A:Answer If your Fitbit is waterproof, then you're fine to wear it for water aerobics or while taking a shower etc. If it's not. Don't do it. You will mess it up. The wife and I just returned ours for upgrade and found out they do not offer warranties anymore. This sucks! As we did have a few issues with a couple not charging and was able to exchange. Now, we would have to buy another if a serious problem happened. But for the most part, the Fitbit's last long... in my experience.

  Answered 7 years ago by LambJambVerified Purchase

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Q: QuestionI have an Android 4.4. I can't get my Charge 3 to accept my Fitbit App......

Asked 7 years ago by Anonymous.

• A:Answer update your android

  Answered 6 years ago by DanielVerified Purchase

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Q: QuestionIs Fitbit 3 comparable with Samsung Note 3 ?

Asked 7 years ago by Anonymous.

• A:Answer Yesterday adds the same feature set and functionality as th the Samsung product.

  Answered 7 years ago by LouieVerified Purchase

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Q: QuestionHow can I change calorie goals?

Asked 7 years ago by Tony.

• A:Answer If it's possible it should be done through the app. But I believe it's based on weight & height and the calories you burn and the amount of your activities.

  Answered 7 years ago by PattyVerified Purchase

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