“All of a sudden I am not able to sync my Charge 6 with m phone? The Bluetooth is on. I have turned my phone on and off, removed & reinstalled the Fitbit app, went to settings, checked my Weight Watcher app, says its connected but isn't? Help”
Answer This Question
1-2 of 2 Answers
Try plugging into your charger and hitting the button on the charging cable. It should be on the end that plugs into the electrical point. Hold the button down for about 5 seconds or so and you should get a fitbit logo. If that doesn't work, go to settings and scroll to restart device. Click on that, wait about 5 minutes and see if it syncs in your app. If not, contact fitbit on X/Twitter for more help.
Sorry, there was a problem. Please try again later.Hi there, djone3. Sorry to hear you're having problems syncing your Charge 6 with your phone. We’d be happy to investigate this and get your device running smooth again — when you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Sorry, there was a problem. Please try again later.