“I have a fitbit that stopped working. Can I sync the new fitbit with the old fitbit's account? My fitbit stopped working. I want the new fitbit to use the same account from the old one. That way I can continue th historical information.”
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You should be able to. I tried doing it but I didn't have any luck. It may have just been a bad Fitbit or something I was doing wrong. You have to delete the old Fitbit from the account before adding the new one. If you have any questions, it's probably best to call customer service or maybe have one of the Geek Squad guys in Best Buy help you set it up. I believe it's a free service but you can always call ahead and ask.
Sorry, there was a problem. Please try again later.Yes.
Sorry, there was a problem. Please try again later.Yes you an. I did this with mine!!
Sorry, there was a problem. Please try again later.Call the 800 # for the fitbit. They are super helpful.
Sorry, there was a problem. Please try again later.yes! You need to go in your phone setting delete this fitbit and add a new one. It will retain the old data.
Sorry, there was a problem. Please try again later.Yes you can.
Sorry, there was a problem. Please try again later.Yes, I was able to do this.
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