My husband purchased a fitbit for both of us. We have had them 6 months to a year. both have quit working and will not charge. is there a rechargable battery that need to be replaced. if not what is wrong with our fitbits? null

Question

FitBit Team · Accepted Answer

Hi, JoAD. We're sorry to hear that your and your husband's Fitbit Inspire 3 isn't charging. The batteries on our Fitbit devices are not replaceable. If you haven't done so already, we recommend giving them a restart: https://goo.gle/restart

We also suggest checking out battery-reviving tips at: https://goo.gle/battery

Should you need further assistance, you can always contact our support team at: https://goo.gle/ContactFitbit

“My husband purchased a fitbit for both of us. We have had them 6 months to a year. both have quit working and will not charge. is there a rechargable battery that need to be replaced. if not what is wrong with our fitbits?”

1-1 of 1 Answer