Questions & Answers

Q: QuestionI have a Versa 2. Will this be a big difference in operation. What would be my best choice? I really like what I have, but the flap over the mechanics has come loose.

Asked 9 months ago by jmm.

• A:Answer I think the Sense 2 has more functions. I like it better than the Versa 2. I only changed because I lost the Versa 2 on a trip and have been pleased with the switch

  Answered 9 months ago by EdM43

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Q: QuestionDoes the sense have fall detection?

Asked 10 months ago by Anonymous.

• A:Answer No, it does not.

  Answered 9 months ago by tdeniroVerified Purchase

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Q: QuestionWhat is the charging time of it?

Asked 11 months ago by Anonymous.

This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)

• A:Answer I charged on a Sunday and I charged again on Thursday.

  Answered 10 months ago by JulieMVerified Purchase

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Q: Questionwill it work for 3 years?

Asked 1 year ago by jim68.

• A:Answer I hope so

  Answered 11 months ago by ColleenR

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Q: QuestionWill this device monitor seizure activity?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)

• A:Answer It is touted as being able to monitor cardiac irregular rhythms.

  Answered 10 months ago by DavidE

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Q: QuestionHow is the time on the watch adjusted?

Asked 1 year ago by Mike.

• A:Answer Mine adjusted after connecting to my phone and 'syncing'.

  Answered 11 months ago by hagermama

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Q: QuestionDoes it measure your glucose?

Asked 1 year ago by Ken.

• A:Answer Not that I'm aware of

  Answered 10 months ago by SusanT

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Q: QuestionWould the charger for my Versa 2 work on the Sense 2?

Asked 1 year ago by Havasudeb.

This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)

• A:Answer No. But when i bought this watch a new charger came with it.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDoes it include a charging cable

Asked 1 year ago by GrandmaB.

• A:Answer Yes, the charging cable is included.

  Answered 1 year ago by Cellphoneuser

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Q: QuestionDoes the Fitbit monitor glucose

Asked 1 year ago by Smily5.

• A:Answer You did not specify which Fitbit you are using. As a Fitbit Sense 2 user, I can say with confidence that the Sense 2 cannot be used for monitoring blood glucose levels.

  Answered 1 year ago by rybskip

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Q: QuestionIf I purchased a Fitbit Sense 2 and do not subscribe to the premium membership, would it be still do the ECG function? What is not included if I do not get the subscription?

Asked 1 year ago by Joan.

• A:Answer Hi, Joan. The Fitbit ECG app can be used without a Fitbit Premium subscription. If you don't have a Fitbit Premium subscription, you won't have access to advanced insights like personalized workout recommendations, detailed sleep analysis (including sleep profile), guided mindfulness sessions, stress tracking insights, advanced health metrics, and a wider variety of workout classes compared to what is available with a Premium subscription; however, you can still track basic activity, steps, heart rate, sleep duration, and calories burned using the standard Fitbit app features. For more information, please visit this: https://support.google.com/fitbit/answer/14237941 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionWhen the warranty begins? The day of purchase or the year of manufacturing?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)

• A:Answer Date of service

  Answered 11 months ago by ColleenR

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Q: QuestionDoes the watch come with the recharging cable?

Asked 1 year ago by Irish.

• A:Answer Hi, Irish. A charging cable is included in the box if you purchase a new Fitbit Sense 2. For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionHow far does your phone need to be from the watch to receive texts/calls

Asked 1 year ago by Jen.

• A:Answer Next room.

  Answered 10 months ago by JulieM

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Q: QuestionMy FitBit gave erroneous heart rate results. It showed a heart rate of over 90 for 5+ hours when my heart rate was actually in the 60's. What happened and how can I rely on something that gave false information?

Asked 1 year ago by Poohgirlrt.

• A:Answer My answer depends on how snugly your Fitbit Sense 2 is held to your wrist by the watch's wristband. If your Sense 2 moves easily over your wrist, then you must tighten it up until it does not move easily on your wrist. If your Sense 2 was tightly secured to your wrist when you experienced the erroneous pulse rate readouts, then it is possible your Sense 2 was detecting palpitations in your heart beat, such as atrial fibrillation or atrial flutter. If, during the time your Fitbit appeared to be reporting an erroneous heart beat rate, you were monitoring your pulse rate manually and you felt no additional heart beats beyond your regular sinus rhythm of 60 per minute, then your watch may be faulty and should be brought to Best Buy for fault analysis. If, however, you did detect additional, though faint, beats in addition to your basic sinus rhythm of 60 beats per minute, then you were experiencing heart palpitations that your watch correctly reported; and you should see your family doctor immediately for referral to a consulting cardiologist.

  Answered 1 year ago by rybskip

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Q: QuestionCan you talk into the Fitbit sense 2 advanced watch?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)

• A:Answer You are able to connect Alexa to this smartwatch!

  Answered 9 months ago by HannahB

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Q: QuestionIn what units does this watch display blood sugar?

Asked 1 year ago by Leroy5.

• A:Answer It doesn't do that.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionHow low will the watch go to give you blood oxygen levels. The one I have now only ones down to 94% I need it to down to at least 85%.

Asked 1 year ago by Anonymous.

• A:Answer Hi, there. Fitbit does not measure or display SpO2 values below 80 percent. For more information, please visit this: https://store.google.com/intl/en/ideas/articles/track-your-spo2/ For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionWhat is the difference between the Fitbit Sense 2 and the Fitbit Sense 2 Advanced?

Asked 1 year ago by LittleBit.

• A:Answer I think the word "advanced" is part of the product description rather than part of the model name.

  Answered 1 year ago by DorianLVerified Purchase

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