Questions & Answers
- Model:
- FB521SRWT-US
- |
- SKU:
- 12221763
Q: QuestionMy watch has stopped recording sleep and weather.
Asked by Anonymous.
- A:Answer Hi, there. We're sorry to hear that your Fitbit Sense 2 is not tracking your sleep and the weather app is not working. To track your sleep, we recommend checking out the tips here: https://support.google.com/fitbit/answer/14236407 To set up the Weather app, you can follow the steps here: https://support.google.com/fitbit/answer/14237125 For any additional questions and concerns, reach us at https://goo.gle/contactfitbit
Answered by FitBit Team

Q: QuestionDoes this watch alert when you fall?
Asked by Grandma.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
- A:Answer Hi, Grandma. Fitbit Sense 2 doesn't have a fall detection feature. For more information about Sense 2, see: https://support.google.com/fitbit/answer/14237106
Answered by FitBit Team

Q: QuestionIs it compatible with dexcom g7
Asked by Chris.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Hi, Chris. Dexcom app Integration with Fitbit is not available. For any additional questions and concerns, reach us at https://goo.gle/contactfitbit
Answered by FitBit Team

Q: QuestionARE YOU ABLE TO CHANGE FACE ON SENSA 2
Asked by PATSY.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Hi, Patsy. Yes, Sense 2 offer various designs for your clock screen. To change the Sense 2 clock face, follow the instructions here: https://help.fitbit.com/articles/en_US/Help_article/2311.htm For any other concerns, feel free to reach out to our support channels at: https://goo.gle/contactfitbit
Answered by FitBit Team

Q: QuestionWill versa 3 bands and covers fit the Sense 2 watch
Asked by AngM.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
- A:Answer Hi, AngM. If you're referring to the screen protector, yes, the accessories for the Fitbit Versa 3 (bands and screen protector) are all compatible with the Fitbit Sense 2. Please visit https://www.fitbit.com/global/us/products/accessories For any additional questions and concerns, reach us at https://goo.gle/contactfitbit
Answered by FitBit Team

Q: QuestionI want to have my bushnell golf app that I use on my phone show up on the watch. Can you download the Bushnell app straight to the watch? Or can you somehow show the screen on your phone on the watch? Thanks.
Asked by Golfer.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Hi, Golfer. For Sense 2, you only use the apps that are already installed on the watch, and no other app can be downloaded. For any other questions or concerns, feel free to reach out to our support channels: https://goo.gle/contactfitbit
Answered by FitBit Team

Q: QuestionIs this watch compatible with a galaxy A51 5G. Thank you.
Asked by Gracey.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
- A:Answer This watch is compatible to galaxy A51.
Answered by AkhilasiriG
Q: QuestionDoes it detect ad report faros?
Asked by CarolM.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
- A:Answer No
Answered by MarkyC
Q: QuestionIs this compatible with an IPHONE 11?
Asked by JR.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Hi, JR. The Fitbit app is compatible with most popular phones and tablets. To set up and use the Fitbit products and services, you must install the Fitbit app on a compatible device running on Apple iOS 15 and higher. For more information, visit https://www.fitbit.com/global/us/technology/compatible-devices Please reach out to our customer support team at https://goo.gle/contactfitbit if you have any further questions.
Answered by FitBit Team

Q: QuestionBattery life after charging??
Asked by Bulldog.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
- A:Answer Hi, there. The estimated battery life of the Fitbit Sense 2 after fully charging is up to 6+ days. For more information, visit https://help.fitbit.com/articles/en_US/Help_article/2004.htm For any additional questions and concerns, reach us at https://goo.gle/contactfitbit
Answered by FitBit Team

Q: QuestionIs the screen large?and can you check everything on your watch,also as well as your phone? And does it have a lot of face styles that you don't have to pay for?
Asked by Lori.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Hi, Lori. The Sense 2 dimensions are 1.5" l x 1.5" w x 0.45" h. There are features that can only be seen on both the app and the device. There are also features that can only be seen on the or on the device. For more information on Fitbit Sense 2, you can check: https://help.fitbit.com/articles/en_US/Help_article/2475.htm. To check out different free clock faces for Sense 2, you can check: https://gallery.fitbit.com If you have additional questions, please reach out to us at: https://goo.gle/contactfitbit
Answered by FitBit Team

Q: QuestionIs this compatable with a Galaxy S21 FE 5SE phone ?
Asked by Amy.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Yes, it's compatible. I have the same phone.
Answered by MWhite
Q: QuestionIs this compatible with a 10x iPhone? My updated iOS is not 17 If not, which one is compatible? I want a voice activated one.
Asked by MamMam.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Hi, MamMam. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running on Apple iOS 15 and higher. For more information, visit https://www.fitbit.com/global/us/technology/compatible-devices To set up a voice assistant in the Fitbit Sense 2, you can follow the steps here: https://help.fitbit.com/articles/en_US/Help_article/2009.htm For any additional questions and concerns, feel free to reach out through phone, chat, social support or through our community forums: contact.fitbit.com
Answered by FitBit Team

Q: QuestionI have fitbit sense 1 now and I want to upgrade to sense 2, will the premium membership transfer or do I pay full price again, I just renewed it recently.
Asked by Anonymous.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Hi, there. Per our Terms of Service, all Fitbit Premium payments are considered final, non-refundable, and non-transferrable, so you'll need to purchase a new subscription for your wife. For reference regarding our terms of service, visit: https://www.fitbit.com/global/us/legal/terms-of-service#fitbit-paid-services For any other concerns, reach out to our support channels at: https://myhelp.fitbit.com/s/support?language=en_US
Answered by FitBit Team

Q: QuestionCan this watch ping my phone to reveal where I misplaced it? Can I answer a call on it?
Asked by Deb.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Yes it can
Answered by ValerieA
Q: QuestionBattery life on a charge for the Spence 2
Asked by Anonymous.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer I usually get about 4 days. I usually use it while exercising
Answered by Anonymous
Q: QuestionCurrently I have a versa 2, but the face plate has started to come away. What is the next compatible watch? I don't like change.
Asked by 529.
- A:Answer I just got a Sense 2 and I love it so far. Don't get a Versa 3 if you're using to track active minutes and heart rate while exercising. It is not accurate. My Versa 2 was far more accurate than the Versa 3.
Answered by MWhite
Q: QuestionDoes it take blood pressure and heart beet?
Asked by Anonymous.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Hi! We don't have a device yet that can track blood pressure, but the Sense 2 can track your all-day heart rate.
Answered by FitBit Team

Q: QuestionCan you get your texts in the Fitbit ? If so, can your Ewok d to your texts too?
Asked by Kathy.
This question was asked about the related product: Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
- A:Answer Yes you can receive text and caller ID. As long as the callers are in your contracts.
Answered by Indy904
























