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Questions & Answers

Your price for this item is $179.95
The comparable value price is $249.95
Page Showing 1-20 of 62 questions
  • QuestionDoes the metal in the watch contain nickel? I have an allergy.

    Asked by Battie.

    • Answer It hasn't bothered me and I am sensitive to nickel as well.

      Answered by SuzyQ

  • QuestionDoes this HealthWatch measure blood pressure

    Asked by Anonymous.

    • Answer No

      Answered by user677868

  • Questioni have 2 questions 1 is it waterproof 2 does it count flights of stairs

    Asked by Anonymous.

    • Answer Hi, there. The Fitbit Sense 2 is water-resistant to 50 meters. For more information, please visit this: https://support.google.com/fitbit/answer/14236707 The Fitbit Sense 2 can also track floors. For more information about the Fitbit Sense 2, please visit this: https://support.google.com/fitbit/answer/14237106 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

      Answered by FitBit Team

  • QuestionHow does the glucose option works?

    Asked by Alina.

    • Answer Hi, Alina. The Fitbit Sense 2 does not directly measure blood glucose levels; instead, it allows users to manually log their glucose readings from a separate blood glucose meter into the Fitbit app. For more information, please visit this: https://support.google.com/fitbit/answer/14236603 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

      Answered by FitBit Team

  • QuestionDoes the sense 2 have water reminders.

    Asked by KM.

    • Answer Hi, KM. The water reminder feature is not available in Fitbit Sense 2. For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

      Answered by FitBit Team

  • QuestionDoes Fitbit measure steps?

    Asked by CharlieB.

    • Answer Hi, CharlieB. The Sense can definitely track all-day activity like steps, distance, active minutes and calories burned to show how every part of your day gets you closer to your goals.

      Answered by FitBit Team

  • QuestionWill this watch work with an android phone?

    Asked by Anonymous.

    • Answer Yes, it is very easy to link to an Android phone.

      Answered by CarlosA

  • Questionwill the Fitbit Sense 2 connect up with my Google Pixel 4a 5g?

    Asked by joh5053moo.

    • Answer Yes just download the Fitbit app

      Answered by Randy

  • Questioncan i swim in pool 6 feet and watch not damaged?

    Asked by k.

    • Answer absolutely

      Answered by TimK

  • QuestionDoes watch have a way to connect to emergency services without dialing phone?

    Asked by Lin.

    • Answer Hi there, Lin. Unfortunately, the Sense 2 doesn’t have any way to contact emergency services.

      Answered by FitBit Team

  • QuestionDoes this model have fall detector?

    Asked by Lin.

    • Answer Thanks for asking, Lin. Unfortunately, the Sense 2 doesn’t have any fall detection. It does have sleep, stress, and wellness tracking to help keep up with your daily life.

      Answered by FitBit Team

  • QuestionDoes Fitbit sense 2 has YouTube since it’s Bluetooth

    Asked by My.

    • Answer Thanks for the inquiry, My. The Sense 2 cannot control YouTube directly. However, It can manage music playback in the YouTube Music app on your phone. Navigate between playlists, skip or replay songs, and adjust the volume from your wrist. Check out this link for more information: https://support.google.com/fitbit/answer/14237218

      Answered by FitBit Team

  • QuestionDo any Fitbits have fall detection?

    Asked by Lin.

    • Answer Thanks for asking, Lin. Unfortunately, there are no Fitbit devices that have any fall detection. Although, most have sleep, stress, and wellness tracking to help keep up with your daily life. Check out this guide with more information: https://support.google.com/fitbit/answer/14237106?

      Answered by FitBit Team

  • QuestionWhat is the charging time of it?

    Asked by Anonymous.

    • Answer I charged on a Sunday and I charged again on Thursday.

      Answered by JulieM

  • QuestionWill this device monitor seizure activity?

    Asked by Anonymous.

    • Answer It is touted as being able to monitor cardiac irregular rhythms.

      Answered by DavidE

  • QuestionWould the charger for my Versa 2 work on the Sense 2?

    Asked by Havasudeb.

    • Answer No. But when i bought this watch a new charger came with it.

      Answered by Anonymous

  • QuestionDoes it include a charging cable

    Asked by GrandmaB.

    • Answer Yes, the charging cable is included.

      Answered by Cellphoneuser

  • QuestionIf I purchased a Fitbit Sense 2 and do not subscribe to the premium membership, would it be still do the ECG function? What is not included if I do not get the subscription?

    Asked by Joan.

    • Answer Hi, Joan. The Fitbit ECG app can be used without a Fitbit Premium subscription. If you don't have a Fitbit Premium subscription, you won't have access to advanced insights like personalized workout recommendations, detailed sleep analysis (including sleep profile), guided mindfulness sessions, stress tracking insights, advanced health metrics, and a wider variety of workout classes compared to what is available with a Premium subscription; however, you can still track basic activity, steps, heart rate, sleep duration, and calories burned using the standard Fitbit app features. For more information, please visit this: https://support.google.com/fitbit/answer/14237941 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

      Answered by FitBit Team

  • QuestionWhen the warranty begins? The day of purchase or the year of manufacturing?

    Asked by Anonymous.

    • Answer Date of service

      Answered by ColleenR

  • QuestionMy FitBit gave erroneous heart rate results. It showed a heart rate of over 90 for 5+ hours when my heart rate was actually in the 60's. What happened and how can I rely on something that gave false information?

    Asked by Poohgirlrt.

    • Answer My answer depends on how snugly your Fitbit Sense 2 is held to your wrist by the watch's wristband. If your Sense 2 moves easily over your wrist, then you must tighten it up until it does not move easily on your wrist. If your Sense 2 was tightly secured to your wrist when you experienced the erroneous pulse rate readouts, then it is possible your Sense 2 was detecting palpitations in your heart beat, such as atrial fibrillation or atrial flutter. If, during the time your Fitbit appeared to be reporting an erroneous heart beat rate, you were monitoring your pulse rate manually and you felt no additional heart beats beyond your regular sinus rhythm of 60 per minute, then your watch may be faulty and should be brought to Best Buy for fault analysis. If, however, you did detect additional, though faint, beats in addition to your basic sinus rhythm of 60 beats per minute, then you were experiencing heart palpitations that your watch correctly reported; and you should see your family doctor immediately for referral to a consulting cardiologist.

      Answered by rybskip