Questions & Answers

Q: QuestionCurrently, I have the Fitbit Sense 1, and I have a sports band that I paired with it, will the new Fitbit 2 fit? Are the measurements of the two brands identical in size?

Asked 3 years ago by Kicker.

• A:Answer Yes, the same bands seem to fit from my original Sense 1. It's missing many of the features of the Sense 1 though, it's essentially a downgrade from the original

  Answered 3 years ago by Trisha

  Helpful (8)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this watch detect irregular heart beats or afib?

Asked 3 years ago by Mattie.

• A:Answer Yes is takes a ECG.(that’s what they call it instead of EKG) it is a little more difficult to take compared to apple watch but once you figure it out it’s great.

  Answered 3 years ago by RobertAVerified Purchase

  • 
  Helpful (7)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionDo this fitbit have a telephone number ? M

Asked 3 years ago by Anonymous.

• A:Answer It will if after you connect it to your mobile phone via bluetooth. I answer/take calls from my fitbit sense 2, able to read text messages from it too! The latest fitbit software updates added the call’s microphone/speaker support which I really appreciate! Now I can talk via my watch conveniently, pretty clear audio! I believe quick text reply’s supported but I prefer doing that on my phone…

  Answered 3 years ago by themodernwimanVerified Purchase

  Helpful (9)Unhelpful (3)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the metal in the watch contain nickel? I have an allergy.

Asked 3 years ago by Battie.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)

• A:Answer It hasn't bothered me and I am sensitive to nickel as well.

  Answered 3 years ago by SuzyQ

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs premium required just to be able to receive your deep, light and REM sleep time with the Fitbit Sense 2? Are these simple sleep features that have been provided for free since Fitbit's began, really now hidden behind a paywall of premium?

Asked 3 years ago by CatFanMan6.

• A:Answer Yes you can review them on a daily and weekly basis but if you want more long term tracking you need the upgrade to premium

  Answered 3 years ago by Dictionary

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs the charging cable the same or compatible with that of the original Fitbit Sense?

Asked 3 years ago by shoes.

• A:Answer Yes it does. I had the first one and now have the second one.

  Answered 3 years ago by Johnny2268

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the Fitbit monitor ECG continuously or does it require being taken manually?

Asked 2 years ago by Lynn.

• A:Answer Hi, Lynn. With the Fitbit ECG app on the Sense 2, you can take an AFib assessment on demand. Plus, use irregular heart rhythm notifications to look for signs of AFib while you’re still or sleeping. For more info about this feature, see: https://www.fitbit.com/global/us/technology/irregular-rhythm

  Answered 2 years ago by FitBit Team

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan the screen be seen in sunlight?

Asked 3 years ago by Anonymous.

• A:Answer Yes, and it looks very good.

  Answered 3 years ago by user677868

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this HealthWatch measure blood pressure

Asked 3 years ago by Anonymous.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)

• A:Answer No

  Answered 3 years ago by user677868

  Helpful (4)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I purchased a Fitbit Sense 2 and do not subscribe to the premium membership, would it be still do the ECG function? What is not included if I do not get the subscription?

Asked 1 year ago by Joan.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)

• A:Answer Yes, I purchased this for my wife and she didn’t subscribe to the premium and it still displays the ECG function. She Loves it!

  Answered 1 year ago by Anonymous

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioni have 2 questions 1 is it waterproof 2 does it count flights of stairs

Asked 1 year ago by Anonymous.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)

• A:Answer Hi, there. The Fitbit Sense 2 is water-resistant to 50 meters. For more information, please visit this: https://support.google.com/fitbit/answer/14236707 The Fitbit Sense 2 can also track floors. For more information about the Fitbit Sense 2, please visit this: https://support.google.com/fitbit/answer/14237106 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAfter buying, do I have to pay each month for service?

Asked 2 years ago by Joe.

• A:Answer No, not required. They do have a Fitbit Premium service that provides more data on your app and I do subscribe to that but not required.

  Answered 2 years ago by JimHVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionBattery life

Asked 3 years ago by Wbv.

• A:Answer Mine has been lasting for about 5 days in between charging. The charging is also pretty quick.

  Answered 2 years ago by Echostand

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo any Fitbits have fall detection?

Asked 11 months ago by Lin.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)

• A:Answer Thanks for asking, Lin. Unfortunately, there are no Fitbit devices that have any fall detection. Although, most have sleep, stress, and wellness tracking to help keep up with your daily life. Check out this guide with more information: https://support.google.com/fitbit/answer/14237106?

  Answered 11 months ago by FitBit Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow does the glucose option works?

Asked 1 year ago by Alina.

• A:Answer Hi, Alina. The Fitbit Sense 2 does not directly measure blood glucose levels; instead, it allows users to manually log their glucose readings from a separate blood glucose meter into the Fitbit app. For more information, please visit this: https://support.google.com/fitbit/answer/14236603 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI see the option to purchase an open box at a cheaper price. Does the open box choices come with the free 6 month subscription?

Asked 1 year ago by Kimberly.

• A:Answer Yes it does.

  Answered 1 year ago by 2fit2qitVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the Fitbit Smartwatch 2 measure Blood pressure and blood oxygen

Asked 2 years ago by JacMa.

• A:Answer Hi, JacMa. The Fitbit Sense does not track blood pressure. However, you can use the Fitbit Sense 2 to track your blood oxygen saturation (SpO2). For more information, please visit this: https://support.google.com/fitbit/answer/14226120 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 2 years ago by FitBit Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I get calls and messages on this fitbit if I go for a run and leave my phone home?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Google - Fitbit Sense 2 Advanced Health Smartwatch - Works with Android and iOS - Pale Gold - (2022)

• A:Answer Hi, there. No, you can't; your phone must be within 30 feet of your Fitbit device to receive notifications. To know more, see: https://support.google.com/fitbit/answer/14225533 For any additional questions or concerns, reach us at: https://goo.gle/contactfitbit

  Answered 2 years ago by FitBit Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes any watch tell you your o2 saturation rate at any time or only at night. If at night how far apart in minutes does it record and can you print the results out Hary

Asked 2 years ago by Harry.

• A:Answer Hi, Harry. Your Fitbit device measures your SpO2 levels while you sleep using red and infrared sensors on the back of the device. You can also export minute-by-minute blood oxygen saturation (SpO2) data collected while you sleep. For more information about Fitbit SpO2, visit https://support.google.com/fitbit/answer/14226120 To export your data, you can follow the steps here: https://support.google.com/fitbit/answer/14236615 For any additional questions and concerns, reach us at https://goo.gle/contactfitbit

  Answered 2 years ago by FitBit Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question