Questions & Answers

Q: QuestionWhat is the warranty on this charging cable?

• A:Answer This charging cable comes with a 1 year limited warranty for both parts and labor.

Q: QuestionDoes this charging cable come in any other colors?

• A:Answer This charging cable is only available in black.

Q: QuestionHow do you charge a Fitbit with this cable?

• A:Answer This slim charging cable can be plugged into any USB port to charge your Fitbit.

Q: QuestionWhat is warranty on this charger? I seem to need a new one every 3-6 months.

Asked 2 years ago by Jeff.

• A:Answer I've gone through 3 chargers in just over 3 years and am now on my 4th replacement. The pins on the charger are very fragile and easily damaged. Have not seen any warranty information nor have I seen this issue being addressed by Fitbit. I have ordered replacements directly from Fitbit as well as through Best Buy. Not sure if chargers come directly from Fitbit or a third party provider.

  Answered 2 years ago by hnlmikiVerified Purchase

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Q: QuestionIs this fitbit charger compatibile with the Fitbit Versa 4?

Asked 2 years ago by GC.

• A:Answer I forgot mine on a trip out of state and had to purchase this for my Versa 4. It worked with no issues at all.

  Answered 2 years ago by Anonymous

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Q: QuestionIs this compatible with Versa 2 as well?

Asked 5 months ago by Ak.

• A:Answer It will not charge the versa 2. does not hold the same

  Answered 4 months ago by KristieCVerified Purchase

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Q: QuestionIs this charger magnetic to assure a great connection?

Asked 5 months ago by Suse.

• A:Answer absolutely holds great. Even holds up to the 4 year old grandkid!!!

  Answered 4 months ago by KristieCVerified Purchase

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Q: QuestionWill this work for Sense 2? I just got my watch about a week ago and already my puppy found the charger.

Asked 1 year ago by SharonFrench.

• A:Answer I believe so, I seem to remember both the original Sense and Sense 2 being listed on the package. I plan on sticking with the Fitbit Sense line of devices when its time to get a new device.

  Answered 1 year ago by SteveSVerified Purchase

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Q: QuestionAny way I could get a fitbit 3 charger overnight delivery?

Asked 2 years ago by Angie.

• A:Answer Best Buy sells them for $19.95 and for an additional $19.98, they will ship it overnight. Otherwise, you can have it delivered to a store by Friday for free... We happened to find a store that had 1 in stock.

  Answered 2 years ago by OhMy

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Q: QuestionHow do you activate the trial for Google One 100GB 3-month trial?? I picked this up in store the other day there's nothing on my receipt telling me how to activate the trial.

Asked 3 years ago by Fitbitjunkie.

• A:Answer Email

  Answered 2 years ago by RonaldG

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Q: QuestionDoes this work on the Sense 2?

Asked 3 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by LauraSVerified Purchase

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Q: QuestionDo you have a Versa 3 charger at your 86th st location?

Asked 3 years ago by kimbanyc.

• A:Answer I have a sense 2 Fitbit

  Answered 1 year ago by CrawbowlVerified Purchase

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Q: QuestionIs compatible with versa 2?

Asked 2 years ago by Karen.

• A:Answer No, it’s. Completely different.

  Answered 2 years ago by AnonymousVerified Purchase

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