1-9 of 9 Answers
Call fitbit support. The best part of fitbit, aside from their management website is really their support. I started out a couple of support cases via their online chat and both times I was shocked to see how accommodating they were. Not sure if I just got lucky and caught them in the weeks prior to going public, forcing the support agents to be super supportive but both times I had issues they were resolved. Im sure if you call them or open a chat online you will be extremely satisfied with the results. Ask them how to acquire a new charging cable and see what happens. Trust me.
Sorry, there was a problem. Please try again later.You can buy them from the FitBit website, or from numerous online stores. just do a search for "Fitbit surge replacement charger"
Sorry, there was a problem. Please try again later.You can buy them on the FitBit website for $20.
Sorry, there was a problem. Please try again later.www.fitbit.com go to accessories look for surge cable
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Best Buy has them. You can check on their websit. http://www.bestbuy.com/site/searchpage.jsp?st=fitbit+surge+charging+cable&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&iht=y&usc=All+Categories&ks=960&keys=keys
Sorry, there was a problem. Please try again later.Only place I have seen them is on Fitbits website... I think its like $20.
Sorry, there was a problem. Please try again later.I am told that you can only get a replacement cord from FitBit.
Sorry, there was a problem. Please try again later.I don't know the answer but tried as well and also have spoken to others trying and other then contacting the manufacturer I don't believe you can. No retail store sells them and I have asked Best Buy and other electronic retailers and they all say no. I have not called the manufacturer yet. Good luck.
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