Questions & Answers

Q: QuestionMy watch face is frozen on the "setup wallet". How do I get back to the watch face?

Asked 5 years ago by 4ams.

Q: QuestionDoes this watch come with a charger or do I have to purchase one

Asked 5 years ago by Figgy.

• A:Answer Yes, it comes with a USb cord base charger . So you can use your phone adapter to your phone or computer to plug in to charge your watch. It charges fast to 100%.

  Answered 5 years ago by Spicey49

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Q: QuestionCan I use my laptop to sync with the Fitbit and check progress and weekly or monthly activity? Not through my Samsung phone, but through a laptop?

Asked 5 years ago by BeeJay.

• A:Answer I believe you can as long as you have the app on your laptop.

  Answered 5 years ago by feliciaVerified Purchase

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Q: QuestionIf the person wearing this device falls and can't reach the phone, can you touch the watch to call a designated emergency number?

Asked 5 years ago by patkat5054.

• A:Answer I can not find any feature in this watch that aloud that situation. The watch do not generate any calls, is only show in the dial that you have a call reaching your telephone.

  Answered 5 years ago by TulioVerified Purchase

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Q: QuestionIs there a way to retrieve the password?

Asked 5 years ago by caneartist.

• A:Answer I had to contact fitbit.com because I was using the wrong email address.

  Answered 5 years ago by feliciaVerified Purchase

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Q: QuestionDoes this monitor oxygen level?

Asked 5 years ago by Anonymous.

• A:Answer No, this product does not monitor oxygen level.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs it compatible with I phone the, can i get text on the fibit

Asked 5 years ago by Msria.

• A:Answer Incoming calls and texts alert on this phone when it is connected to iPhone. My wife recently switched from Android to iPhone and she told me these watches had more functionality with the iPhone than the galaxy phone she had.

  Answered 5 years ago by BenjaminTVerified Purchase

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Q: QuestionCan you play games on fitbit-versa se?

Asked 5 years ago by Anonymous.

• A:Answer Yes, you can play games on this fitbit-versa se.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this have Alexa

Asked 5 years ago by Anonymous.

• A:Answer No, it doesn't have Alexa.

  Answered 5 years ago by CaseyVerified Purchase

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Q: QuestionIs this compatible with the cool pads phones

Asked 5 years ago by DanBoy.

Q: QuestionDo you have to connect this to your phone?

Asked 5 years ago by Christmasshopper.

• A:Answer Yes I do through Fitbit app

  Answered 5 years ago by Bonez

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Q: QuestionDoes this come with a charger?

Asked 5 years ago by Yesdudeletsgo.

• A:Answer Yes, it comes with a charger that uses a USB connector. Watch charges very fast!

  Answered 5 years ago by Sean

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Q: QuestionCan I operate my Alexa from this smartwatch or do I need the versa 2 for that feature?

Asked 5 years ago by Shark.

• A:Answer Versa 2

  Answered 5 years ago by Teenyb86Verified Purchase

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Q: QuestionWill the Fitbit Versa work with LG K20 Plus?

Asked 5 years ago by Bobby.

• A:Answer Yes! That is the phone I have now.

  Answered 5 years ago by Spicey49

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Q: QuestionDoes this special edition come with a charger cable?

Asked 5 years ago by Cynthia.

• A:Answer Yes, it does.

  Answered 5 years ago by camicia2Verified Purchase

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Q: Questionis this compatible with Iphone 6?

Asked 5 years ago by consumerquest.

• A:Answer Yes

  Answered 5 years ago by Bonez

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Q: QuestionIs the watch is gray too big for a woman’s wrist?

Asked 5 years ago by Kiki.

• A:Answer It should be fine...it fits my 10 year old daughter just fine

  Answered 5 years ago by DANIELVerified Purchase

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Q: QuestionIs it unisex?

Asked 5 years ago by snap.

• A:Answer yes

  Answered 5 years ago by 70yearold

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Q: QuestionIs this the same as the Versa 2, but a special edition because of the band? I was trying to see a difference between the 2 models. Thanks.

Asked 5 years ago by Aussie.

• A:Answer No, it is not. It is the same as the Versa 1.

  Answered 5 years ago by camicia2Verified Purchase

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