“My fix me stick has been in my laptop for 9 1/2 hrs and still going. Is this normal or is something wrong?”
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1-3 of 3 Answers
Hi Nicole, Addie from FixMeStick here. Thanks for being a FixMeStick customer! Your scan is likely frozen, or did not start properly. Our support team would be happy to help assist you with this. Please visit our website at www.fixmestick.com/fixmestick and click "Support" in the bottom right or "E-MAIL" in the top right to get in touch!
Sorry, there was a problem. Please try again later.I had the same problem w/ a black screen and the Fixme stick logo. Go to support.fixmestick.com, click on fixmestick support. Choose the appropriate "getting started troubleshooting" link for your laptop. Near the bottom of the list are options for being stuck on different screens or frozen. This will walk you through the process.
Sorry, there was a problem. Please try again later.No. I had to take it out the first time because it was shutting down my computer. I looked it up on Utube to see how to get it working. I just followed what Utube instructed and it worked. Hope it helps you too.
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