“Recently bought the Floodlight Cam Pro, had it installed by your MasTec technician. I followed the Ring app instructions to set up a light schedule to turn on /off at a set time (10pm - 6am). Worked fine first day, then off the next day. Why?”
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Hello Abuela71. Thank you for taking the time to ask this question. If the light schedule for the Ring Floodlight Cam Pro is no longer working, here are some things you can try: 1. Delete the light schedule: Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access. Tap your device's Settings. Tap Light Settings. To delete a light schedule: Tap an existing custom schedule, then select Remove this Schedule and tap the Remove schedule button. 2. Create a new light schedule : Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access. Tap your device's Settings. Tap Light Settings. Tap Light Schedules, then tap the Add schedule button and create a schedule name. Under Controls, tap Lights and select Keep Lights On or Keep Lights Off. Tap Start to enter a start time then select Start at Dusk, Offset to chose from the list of start times, or Select Start at Custom Time to specify a start time. Tap End to choose an end time. Select the days of the week for the light schedule to be active. Tap Save Schedule. 3. Reboot your device in the Ring app. Open the Ring app. Tap the menu (☰). Tap Devices. Select the device you want to reboot. Make sure it's connected to wifi. Tap the Device Health tile. Scroll down to Reboot This Device and confirm your selection. Give your Ring device a few minutes to start up. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.
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