Main Content

Questions & Answers

$169.99
Save $60
The comparable value is $229.99
Page Showing 121-140 of 150 questions
  • QuestionI currently have a Ring Doorbell. I'm looking at 2 models. B08FCWRXQR and B08F6GPQQ7. What is the difference and can either one be added to my Ring account.

    Asked by Glenn.

    • Answer Hello Glenn, Great question. Yes, any Ring device can be added to your Ring account. For product comparison, please see our product comparison chart: https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison. If you have any additional questions or concerns, we kindly ask that you reach out to our Ring Community forum, to have a more hands-on experience with other users like yourself: https://community.ring.com/.  Thank you, Jamila with Ring.

      Answered by Ring

  • QuestionCan you replace the bulbs if they ever blow out. And can you turn off the motion feature in the app

    Asked by Melvin.

    • Answer Hello Melvin, Great question! Yes, the motion feature can be turned off in the Ring App. If the lights in the Ring Floodlight stop working, we recommend you reach out to one of our support channels directly. Our Ring Floodlight Cameras do not have interchangeable LED bulbs, therefore if the lights are burnt out, the whole unit would need to be replaced. All of our products come with a 1-year limited warranty: https://ring.com/warranty. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Floodlight concern. Thank you, Jamila with Ring.

      Answered by Ring

  • QuestionCan the led lighting be in white? or can the light be purchased in white and not yellow?

    Asked by kalley.

    • Answer Hello Kalley, The Floodlight Cam Wired Pro has two 3000°Kelvin lights with 2000 lumen and has in app brightness adjustment. The Floodlight Cam Wired Pro has Advanced Motion Detection, Customizable Motion Zones and Customizable Privacy Zones that are controlled from the Ring app. In addition, the Floodlight Cam Wired Pro has advanced features including radar-powered 3D Motion Detection, Bird’s Eye View for more precise motion alerts, Audio+, a 110db security siren, and dual-band wifi. For more information on the Floodlight Cam Wired Pro: https://support.ring.com/hc/en-us/articles/360059101391-Ring-Floodlight-Cam-Wired-Pro-Information. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. All the best, Antonio from Ring

      Answered by Ring

  • QuestionHow does siren operate , does go off on all motion or set to be off?

    Asked by Anonymous.

    • Answer You must hit siren button on your phone app to sound siren; otherwise the siren would sound with any motion!

      Answered by TexasShopper817

  • QuestionIs it a surveillance or security camera? Is there a memory card slot for 24 hour surveillance?

    Asked by Ronnnie.

    • Answer It stores everything to the cloud if you pay for one of the monthly subscriptions,you get 30 days free upon registering your ring equipment on the app...hope that helps

      Answered by JoeT

  • QuestionDoes this camera work with android phones?

    Asked by klassy.

    • Answer Hello klassy, Great question. The Ring Floodlight Camera Wired Pro works with both IOS and Android devices. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App. If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com (http://ring.com/): https://community.ring.com/. Thank you, Jamila with Ring.

      Answered by Ring

  • QuestionI already have 2 outdoor ring security cameras wired with 140 degree range. Ring used to have ones that are 180 degrees wired but I looked at the new ones and its only 140 degrees.Does ring make a outdoor camera that has 180 degrees range thank you.

    Asked by Brian.

    • Answer Hello Brian, No. The lights on the Ring Floodlight Cam Wired Pro, and other ring hardwired camera's including the original Floodlight Cam, Floodlight Cam Wired Plus, and Spotlight Cam wired are operated by passive infrared heat detection and have a radius of 270 degrees. The camera on these devices notify you of movement within the camera’s field of view and has a range of 140 degrees. For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products. Thank you, Antonio from Ring

      Answered by Ring

  • QuestionI don’t see anything about the housing being made of plastic in the specifications as others have mentioned. In my experience, white plastic will yellow with age. Is the unit made of plastic?

    Asked by Sandy.

    • Answer Yes it is. I have had one for 5 years and it is still bright white

      Answered by RandyD

  • QuestionCan put the solar panel on this one???

    Asked by Ales.

    • Answer No, it gets hardwired

      Answered by JoeT

  • QuestionHow is this powered ? Can it be connected to a solar panel ?

    Asked by shaynej.

    • Answer Hi shaynej, The Ring Floodlight Cam Wired Pro requires a hardwired connection to 100-240V. This cannot be powered with a solar panel. Please visit our community forum at https://community.ring.com/ for some additional tips and support. We look forward to hearing from you. All the best, Marlom at Ring

      Answered by Ring

  • Questioncan the light be wired to a switch or is it motion sensor only?

    Asked by jimmay.

    • Answer Yes it can be wired to a switch. That how ours is wired with the switch constantly turned on.

      Answered by Theringworm

  • Question....IF THE LIGHTS BURN OUT...ARE THEY REPLACEABLE?

    Asked by UPSMAN007.

    • Answer No se la llevó allá por qué tiene garantía

      Answered by AmbiorixC

  • QuestionCan this be mounted (horizontally) under the soffit?

    Asked by Larry.

    • Answer This is where I hung this one and it works fine

      Answered by Sparkles

  • QuestionIs Dark Sky lighting available on the Ring camera?

    Asked by Anonymous.

    • Answer Hello. Thanks for reaching out. The Ring Floodlight Cam Wired Pro has two 3000° Kelvin lights with 2000 lumens. It offers in-app brightness adjustment. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • Questionhow do I set it up on wifi:?

    Asked by Chinooka.

    • Answer Hi Chinooka. Thanks for asking. Once your Floodlight Cam Wired Pro is installed, follow the set-up instructions in the Ring app to connect it to your wifi. It is compatible with 802.11b/g/n wifi connections at 2.4GHz and 5.0GHz.You can also visit our support center for setup instructions. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan the light bulbs be changed if one goes out

    Asked by Mister.

    • Answer Hi Mister. Good question. No, the bulbs on the Floodlight Cam Wired Pro cannot be changed out. It comes equipped with two LED 3000° Kelvin floodlights with 2000 lumens. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHello, how do I turn up the volume, that says hi ur currently being recorded.on my floodlight cam pro wired , The volume is low today it’s usually nice and loud when it detects motion. Please help

    Asked by Annmarie.

    • Answer Hi Annmarie. Great question!  You can adjust the volume on the Floodlight Cam Wired Pro using the following steps: Tap on the three lines (≡) in the top-left corner of your Ring app. Tap Devices. Select your Ring security camera model. Tap on Device Settings. Tap on General Settings. Tap on Volume Settings. Under Volume Settings, adjust the volume sliders for the device speaker. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWhat is the lumen rating of the light and what kelvin does it operate at?

    Asked by Mountainman985.

    • Answer 2000 lumens

      Answered by GlennB

  • QuestionDo you have to have electricity or does this run on a battery?

    Asked by Salener.

    • Answer Electric

      Answered by Carlos

  • QuestionWill this work in our MN winters?

    Asked by Mamacat2.

    • Answer It should.

      Answered by OutdoorCameras