The mounting bracket with the rubber seal uses only a single screw in the middle to keep it connected to the box on the wall. The weight of the floodlight pulls it forward slightly so it's not a water tight seal anymore. Any suggestions? null

Question

Ring · Accepted Answer

Hello TrembL,

Your Floodlight Cam Wired Pro must be installed on a 4“ round UL listed weatherproof electrical box. A proper electrical box should allow you to secure the device with two screws. Here is a helpful article with images for your review: https://support.ring.com/hc/en-us/articles/360059068632-Installing-Your-Ring-Floodlight-Cam-Wired-Pro-.

For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.

Thanks,
Alexis with Ring

“The mounting bracket with the rubber seal uses only a single screw in the middle to keep it connected to the box on the wall. The weight of the floodlight pulls it forward slightly so it's not a water tight seal anymore. Any suggestions?”

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