“I redeemed my 3 month trial and my account with Apple was locked 3 hours later. After a 1 hour chat with them they said they could not do anything and Best Buy has to do something about it...?”
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Sorry, there was a problem. Please try again later.You might have to cancel the trial and either get a subscription or just not bother. It did that for me after I became part of the apple icloud family plan, I had to cancel the trial to become part of it. Apple is very stingy about this deal and they are not shy about it.
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Sorry, there was a problem. Please try again later.Sorry to hear about your experience. If your Apple ID was locked shortly after redeeming the 3-month trial, that’s likely a security or account verification issue on Apple’s end—not something Best Buy can resolve directly. Unfortunately, once the code is redeemed, Best Buy no longer has access to your Apple account or its status. The best course of action is to escalate within Apple Support and request to speak with a senior advisor. Be sure to have your redemption details, device info, and Apple ID ready. If you still get no resolution, document the chat and consider filing a complaint via reportaproblem.apple.com or Apple’s feedback page. While frustrating, Apple is ultimately the only one who can unlock your account. Best Buy can’t access or manage Apple accounts.
Sorry, there was a problem. Please try again later.Call Apple they will help you get back in.
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