Questions & Answers

Q: QuestionIs this microwave made in white? or is stainless the only option?

Asked 5 years ago by Trudy.

• A:Answer Hello, Trudy! Yes, this model is comes in white. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionIs there still model FFMV164LSA available. It seems to me everything is sold out

Asked 5 years ago by JojoM.

• A:Answer Hello, JojoM. Thank you for your interest. While we show that this appliance is still available for order/purchase, please check with your locate Best Buy to inquire their inventory for that model. ~R'Shaye

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionOn my unit, the exhaust fan, at the top of the microwave, only blows air from the middle part of the microwave.Should it be blowing air from the right and left side of the top of the microwave as well. It looks like there are vents there too but no air?

Asked 6 years ago by MLady01.

• A:Answer Hello, MLady01. Thanks for reaching out. Your microwave is working as it should. Air will only blow from the middle. Feel free to reconnect with any additional questions about our microwaves. Our Customer Care Department can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30 am-8pm EST. -Derrick

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionI have an old fridgeaire model plmv169dcd will this fit the same wall bracket and holes in the cabinet above?

Asked 6 years ago by Howie.

• A:Answer Hi, Howie. Thank you for reaching out. This model requires less hardware than your current model. For further details, please visit “Interactive Tour and Documents” listed on the page. Feel free to reconnect with any additional questions about our microwaves. Our Customer Care Department can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30 am-8 pm EST. Regards-Derrick

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionThe current model I am trying to replace is FFMV164LSA, will this one fit on the same wall bracket? I could not find the model I am looking for. Thank you

Asked 6 years ago by Nazin.

• A:Answer Hi, Nazin! These models should fit on the same wall bracket; they both require a cutout with a 30-inch width and 16.5 inch height. ~Ashton

  Answered 6 years ago by FrigidaireSupport

  
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Q: QuestionIs this a microwave oven? why is their a tray inside?

Asked 6 years ago by curious.

• A:Answer Hi, Curious! This model is an over the range microwave oven. This type of microwave is designed to be installed over a range or cook-top. An essential part of all microwave ovens is the cooking tray, a carousel or turntable. The purpose of the cooking tray to rotate the food and allow the machine to heat it more evenly and completely. We hope this information was helpful to you. -Ciara

  Answered 6 years ago by FrigidaireSupport

  
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Q: QuestionHow to change the beeping sound

Asked 6 years ago by Estyle.

This question was asked about the related product: Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black

Q: Questionhow to set minutes on the timer of my frigidaire microwave model FFMV1645TB

Asked 6 years ago by grandpa.

This question was asked about the related product: Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black

Q: Questionhow to operate the timer for how long you need it to operate

Asked 6 years ago by newgrandpa.

This question was asked about the related product: Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black

Q: QuestionIs there a template for exterior venting of this model?

Asked 6 years ago by Anonymous.

• A:Answer Yes! The template should be included in the Installation Guide, which is available with purchase or online. ~Ashton

  Answered 6 years ago by FrigidaireSupport

  
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Q: QuestionCan this microwave be used as a built-in microwave? What I mean is, even though it has the venting system, can it be hung elsewhere and not used for venting?

Asked 6 years ago by HHB.

• A:Answer Hi, HHB! Thank you for your inquiry. In researching, we were able to see that this model is unable to be installed as a built-in, due to the door design. The vents on the bottom would not allow it to work as a built-in model. We hope this information was helpful to you. –Ciara

  Answered 6 years ago by FrigidaireSupport

  
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Q: QuestionJust purchased and noticed the turntable jerks as it goes around. Is this how it should work, it is on correctly. My last microwave turned in a smooth circle

Asked 6 years ago by Newbuyer.

• A:Answer I think it should turn smoothly. Mine doesn't jerk.

  Answered 6 years ago by BeckyVerified Purchase

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Q: QuestionIs this a finger-print resistant or print-proof finish

Asked 6 years ago by Figuringitout.

• A:Answer Hey there! Thank you for providing the correct information. -Ciara

  Answered 6 years ago by FrigidaireSupport

  
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Q: QuestionMy microwave is blanking E_11. How do I reset it. The light went out and it won't respond to me trying to reset it.

Asked 7 years ago by Riley.

This question was asked about the related product: Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Hello, Please contact the manufacturer for the answer to this question.

  Answered 7 years ago by Product Expert

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Q: QuestionCan you cook and use the timer at the same time?

Asked 7 years ago by TickTock.

• A:Answer Hello, TickTock! No. You cannot cook and use the timer at the same time on this model. If you have any further questions, comments or concerns please contact us directly at 800-374-4432 M-F 8:30 am- 8:00 pm. ~Briana

  Answered 7 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the minimum clearence between the bottom of this Unit and cook top surface?

Asked 7 years ago by Bomba.

• A:Answer Hello Bomba. Per the installation instructions you will need 30" from the top of the microwave to the top of the cooktop surface. Thank you for the inquiry. Kindly, Anna

  Answered 7 years ago by FrigidaireSupport

  
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Q: QuestionCan this microwave be installed next to a wall on the left. Is It zero clearance? How much space is needed for door to open completely?

Asked 7 years ago by Stuckdoor.

• A:Answer I would not install it next to a wall. it may be able to open but not totally.

  Answered 7 years ago by JoseVerified Purchase

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Q: QuestionHOW TO UNLOCK A FRIGIDAIRE MICROWAVE OVEN Model No. FFMV1645TB

Asked 7 years ago by John.

This question was asked about the related product: Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black

Q: QuestionCan this be used as a countertop microwave?

Asked 7 years ago by ryan.

• A:Answer Hello, Ryan! The model that you have selected cannot be used as a counter top microwave. ~Briana

  Answered 7 years ago by FrigidaireSupport

  
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