Questions & Answers

Q: Questioni bought this microwave 8 months ago and it is no longer warming up anything. What could be the issue?

Asked 4 years ago by Disappointed.

• A:Answer OMG, I am so sorry to hear that, I hope you got insurance and a warranty on this product. I just purchased this microwave in February but had one previously that lasted 2 years and because of it, I made sure I purchased insurance and a 3 year warranty on this product. I know that this may not be helpful, but the problem with my first microwave purchase of this brand is it kept tripping my circuit breaker; this could be possibly be the issue with yours. Thank you. Aleisha G.

  Answered 4 years ago by AleishaVerified Purchase

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Q: QuestionHi, I just bought a microwave to replace my prior one the door doesn't open and they said its because of the inside hinge. They will have to remove some of the tiles. This microwave looks like my old one. Will it work due to the hinge???

Asked 4 years ago by Mickey.

This question was asked about the related product: Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer ​Hey, Mickey. For this unit to be properly installed, you will need to verify your installation area's dimensions. Compare those dimensions to the unit's. Use all information provided in the Installation Guide. This will help you determine if this new will work the way you need. If you are still in need of guidance, we recommend reaching out to your dealer's delivery and installation team or connect with us directly. We can be reached by phone at(800) 374-4432 or via Live Chat from our website. ~Keyanna

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionCould this unit be used as a built in above a wall oven? I’m having a lot of trouble finding a reasonably priced (under $400) stainless steel microwave to accommodate a 27” wide cabinet opening.

Asked 4 years ago by Retiredandtired.

• A:Answer Hello Retiredandtired! No, this unit cannot be installed as a built-in unit. This will compromise the ventilation needed in order for the unit to operate properly. If you have any additional questions, please contact us directly at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionMy current kitchen has an overrange microwave installed right against a wall on the left. Can this one be installed the same way & open?

Asked 4 years ago by Wall.

• A:Answer As long as the back of the microwave is parallel to the wall and under a cabinet, it can be installed.

  Answered 4 years ago by CesarVerified Purchase

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Q: QuestionWhat type of fuse does this microwave ude

Asked 4 years ago by Mc.

• A:Answer I'm not sure. You can go to Frigidaire's website and look up the model's parts diagram to get the exact parts number. On the other hand, you can get a generic 15 amp microwave fuse. These fuses are very inexpensive and work very well.

  Answered 4 years ago by CesarVerified Purchase

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Q: QuestionDoes the buzzer have volume control (ha! I guess "off" is a control, but...)? What pitch is the buzzer (please don't say loud/soft/ high/ low) (find a guitar player's pitch pipe if you have to)? Also, how many db are the different fan settings? Thanks

Asked 4 years ago by mp77.

• A:Answer HI Mp77! Regretfully, there is not a volume control. This Over-the-range microwave doubles as a hood offering ventilation with two fan speeds. I hope this information is helpful to you!~Corletta

  Answered 4 years ago by FrigidaireSupport

  
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Q: Questionwhat is the min. clearance that is required between the bottom of the microwave and top of the stove top. (is this measured to the top of the burner or top of the stove? or what? From my research it can be measured from the floor to the bottom of the micr

Asked 4 years ago by Robyn.

• A:Answer Hello, Robyn! According to the installation guide for the microwave, there should be a 30" clearance from the top of the microwave, to the top of the cooktop of the range. -Katrina

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionHow does Defrost operate ?

Asked 4 years ago by Anonymous.

• A:Answer Hello! This model actually has two different methods to defrost: Defrost by Weight and Defrost by Time. Pressing the Defrost key once allow you to enter the foods weight and then press Start. If you press the Defrost key twice, you’ll be prompted to enter the desired defrost time and then press Start. There is additional information available for the defrost cycle in this model’s User Guide on pages 13 and 14 if you need it. You can also reach out to us if you have any other questions. – Hailea

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the minimal distance between this microwave and a gas stove?

Asked 4 years ago by Pedro.

• A:Answer Hello, Pedro. The minimum distance between the bottom of your cabinet and top of the range is 30 inches. You can find the minimum and maximum clearances for this model in the installation guide! Let us know if you have any other questions. – Hailea

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionHi, is the 1.8 cubic ft and 1.7 cubic feet interchangeable? My 1.7 died and want to replace with the 1.8. Old model number is FGMV174KFC.

Asked 4 years ago by Napa.

• A:Answer Hi Napa! You will have to verify the product dimensions of your current model and compare to see if it is compatible. ~Corletta

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionCutout width - what is it?

Asked 4 years ago by Kc1234.

• A:Answer Hey, Kc1234! The cutout width of the model you selected is 30 inches. ~Courtney

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionHello, is this available in white anywhere? I have searched and it says it is not available until 2021 at one single place.

Asked 5 years ago by Nirva.

• A:Answer Many different applicance types are on backorder due to the pandemic. Manufactures, shippers, and retailers are all trying to cope with the issue.

  Answered 4 years ago by rwvaughn

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Q: QuestionDoes this microwave have an on/off feature for the turntable?

Asked 5 years ago by Beast.

• A:Answer Hi, Beast. Thank you for your question. This model doesn't have the feature to turn the turntable off and on. However, the turntable and the support can be removed for cleaning purposes. And it will turn clockwise and counter-clockwise. -R'Shaye

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionHello, I previously purchased a Frigidaire Microwave (Model: FFMV1645TS / SKU:5857718) and had it mounted over the range. I am looking for a perfect swap and wondering if the 1.8Cu version can be mounted on the same mount as the model I mentioned.

Asked 5 years ago by RIC.

• A:Answer Hello Ric! The 2 units do use the same mounting kit so you should be able to replace your old unit with the unit unit. If you have any concerns with installing, we recommend that you refer to an installer. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. -Kiara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the height of this microwave? The height listed is 15 5/8 but I was told this is a mistake

Asked 5 years ago by Linda.

• A:Answer 16.5 inch

  Answered 5 years ago by TinaVerified Purchase

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Q: QuestionDoes it require a 15 amp or 20 amp circuit breaker

Asked 5 years ago by Anonymous.

This question was asked about the related product: Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Hey, Valued Customer! The model you selected requires a 15-amp breaker. ~Courtney

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionMy overhead cabinet is only 10" deep, most vendors are now assuming 12" cabinets and setting cabinet bolts 10" away from wall. I can't do that. How far away from the wall are the cabinet bolts for this microwave? Or link to template?”

Asked 5 years ago by Boogs.

This question was asked about the related product: Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

• A:Answer I think I measured them at 9".

  Answered 4 years ago by rpjamess1

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Q: QuestionHow noisy is this microwave

Asked 5 years ago by Sep20.

• A:Answer its pretty quiet compared to the Kenmore I just replaced.

  Answered 5 years ago by MithsoVerified Purchase

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Q: QuestionDoes this microwave have a “turntable off” feature to stop rotating?

Asked 5 years ago by LauraLiz.

• A:Answer Hi, LauraLiz. Thank you for your question. This model doesn't have the option to turn the turntable off. Reconnect with us should you have additional questions. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. ~R'Shaye

  Answered 5 years ago by FrigidaireSupport

  
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