“I'm trying to find out why my ice maker isn't dropping the ice and it keeps pouring water over the cubes then makes just a sheet of ice then "E" appears with no number looked at the manual but only see E1 and E2 codes turned down my time settings. To -5”
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Thanks for reaching out to us, Ken! Our Freestanding Icemakers are best handled by Curtis International, LTD. So that you are able to get the proper assistance, you will need to contact consumer care directly at 1-800-968-9853 at your convenience. -Ciara
Sorry, there was a problem. Please try again later.Hi Ken, it sounds like your unit has lost its proper setting of an 11 minute ice making cycle. You can reset the ice making program as follows: Unplug the unit. Press and hold the "Clean" button and at the same time plug in the power and press the +- button to make program settings. The default when settings are lost is 00. 11 is the proper fixed time to make ice.
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