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Hello! Thank you for reaching out! When your refrigerator is working properly, you'll observe the compressor cycling on and off. Listen for about a half hour if you don't hear it switch on. You may still have a problem if the compressor cycles on and off but the refrigerator isn't cold. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
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