A:AnswerHi there, our valued customer! Yes, there are trim kits designed to hold a refrigerator and freezer together, creating a built-in look and preventing them from moving when opening the doors. These kits often include hardware to secure the units together and fill in any gaps between them. -Chris
A:AnswerHi there, frugalgardener! Good day! The FFUE2024AN is “garage-ready,” meaning it's built to function reliably in cool/damp/variable temps common in basements. The FFFH20F2QW isn’t specifically rated for extreme environments—it’s more suited for standard interior spaces.
Bottom line: Yes, you can put a freezer in the basement—just pick the model built for it (FFUE2024AN) or be sure your space is controlled if choosing the other (FFFH20F2QW). - Maico
A:AnswerHi there, Taylor! That’s frustrating! Since your new Frigidaire upright freezer (FFUE2024AN) has been plugged in for 6 days but won’t reach the recommended cold temperature, here are some things to check and consider:
1. Temperature Setting and Controls
- Make sure the temperature control dial is set to the coldest or “recommended” setting. Sometimes the dial isn’t exactly at max.
- If there’s a digital control panel, try resetting it or checking for any error codes.
2. Door Seal
- Check the door gasket to ensure it’s sealing properly and no air is leaking out.
- A poor seal can prevent proper cooling.
3. Location and Ventilation
- Is the freezer in a garage or a location where the ambient temperature is too hot or too cold? Extreme temperatures can impact freezer performance.
- Ensure there’s enough space around the freezer for ventilation (usually a few inches from walls).
4. Initial Cool Down Time
- While 6 days is usually enough, sometimes it can take a few days for a large freezer to stabilize at a set temperature.
- Avoid opening the door frequently during this period.
5. Power Supply
- Confirm the freezer is plugged directly into a wall outlet (not an extension cord).
- Check the outlet voltage if possible.
6. Defrost or Ice Build-up
- Check inside for any frost or ice buildup that might be affecting cooling.
7. Manufacturer Support / Warranty
- Since this is a replacement unit, and it’s not cooling properly after almost a week, this could be a defective unit.
- Contact Frigidaire customer support or the retailer for troubleshooting or replacement options under warranty.
The freezer should reach around 0°F (-18°C) or colder. If it’s stuck at a higher temp, what temp is showing?
If you want, I can help you troubleshoot step-by-step or draft a message to customer support. Let me know! - Maico
A:AnswerHi there, thank you for reaching out to us regarding your inquiry. Kindly reach out to the dealer or manufacturer for further assistance if you still keep on experiencing the same issue.
- Jessica
A:AnswerHi there, our valued customer! Thanks for reaching out with your concern. While refrigerator shelves are designed to support a reasonable amount of weight, they shouldn't noticeably bow under normal use. We'd learn more about your specific situation. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
A:AnswerThe Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (model FFUE2024AW) features four adjustable, full-width glass shelves. Unfortunately, specific dimensions for these shelves aren't provided in the available sources. For precise measurements, I recommend consulting us via Live Chat on our website or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
A:AnswerHi there, thank you for reaching out to us regarding your inquiry. The color available for this unit is carbon and regarding the door yet you can remove it so you can easily place it to your space.
- Jessica
A:AnswerHi there, thank you for reaching out regarding your concern. Adjust the temperature gradually: adjust
the knob in small increments, allowing the temperature to stabilize:
• For colder temperatures, adjust the knob toward Coldest.
• For warmer temperatures, adjust the knob toward Cold
- Jessica
A:AnswerHi, Lin! Thank you for this inquiry and for reaching out. The deep bottom basket is designed to rest securely on the freezer's floor without the need for additional grooves or securing mechanisms. This design allows for easy removal and repositioning of the basket as needed. ~Juan
A:AnswerHi, rose! Thank you for this inquiry and for bringing this up. Yes, there is. The unit comes with a basket (pan drain in the parts manual) and a garden hose attachment feature hidden behind a cover of the cabinet. See page 22: Figure 1 of the complete owner's manual on what the pan drain looks like and to further locate it. You may continue to the next page for your options on the draining. We hope you find this information helpful! ~Juan
A:AnswerHello, tom. We appreciate your inquiry. Yes. The direction in which your appliance doors open (door swing) can be reversed, from left to right or right to left, by moving the door hinges from one side to the other. A qualified person should reverse the door swing. We hope this information helps! - Christi
A:AnswerHi there, our valued customer! Door bin height is 3.67". To remove the door bin, push in on each side of the door bin to release it from the locking tabs. Lift up on the bin and pull it straight out. -Chris
A:AnswerHi there, in regard to your concern we highly recommend reaching out to the installer to have them correct the installation of your appliance wiring.
- Jessica
A:AnswerHello, GRISWOLD. We appreciate your inquiry. Some upright freezers are frost-free and defrost automatically, but should be cleaned occasionally. However, it does not have a "quick defrost" function specifically for speeding up defrosting in certain areas; the auto defrost system manages it over time to maintain efficiency. We hope this information helps! - Christi
A:AnswerHi, DMJB! Thank you for this inquiry and for bringing this up. Our upright freezer units typically operates at temperatures around -18°C (0°F) to -23°C (-10°F). Most standard household freezers aren't designed to consistently reach -20°C. Please note that this unit's temperature adjustments are 'Cold', 'Recommended', and 'Coldest'. ~Juan
A:AnswerHi there, valued customer! Thank you for reaching out to us regarding your inquiry. Yes it has a Power on Light:
The green LED Power On light indicates the appliance is properly connected to electrical power. The light glows even when the temperature control is turned to OFF.
- Jessica
