“Had brand new freezer delivered & has been plugged in for 6 days, but the temperature will not go down to 'recommended' or lower, it stays on the setting right below 'cold'. This is replacement from same freezer that stopped cooling after 1 year. Help”
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Hi there, Taylor! That’s frustrating! Since your new Frigidaire upright freezer (FFUE2024AN) has been plugged in for 6 days but won’t reach the recommended cold temperature, here are some things to check and consider: 1. Temperature Setting and Controls - Make sure the temperature control dial is set to the coldest or “recommended” setting. Sometimes the dial isn’t exactly at max. - If there’s a digital control panel, try resetting it or checking for any error codes. 2. Door Seal - Check the door gasket to ensure it’s sealing properly and no air is leaking out. - A poor seal can prevent proper cooling. 3. Location and Ventilation - Is the freezer in a garage or a location where the ambient temperature is too hot or too cold? Extreme temperatures can impact freezer performance. - Ensure there’s enough space around the freezer for ventilation (usually a few inches from walls). 4. Initial Cool Down Time - While 6 days is usually enough, sometimes it can take a few days for a large freezer to stabilize at a set temperature. - Avoid opening the door frequently during this period. 5. Power Supply - Confirm the freezer is plugged directly into a wall outlet (not an extension cord). - Check the outlet voltage if possible. 6. Defrost or Ice Build-up - Check inside for any frost or ice buildup that might be affecting cooling. 7. Manufacturer Support / Warranty - Since this is a replacement unit, and it’s not cooling properly after almost a week, this could be a defective unit. - Contact Frigidaire customer support or the retailer for troubleshooting or replacement options under warranty. The freezer should reach around 0°F (-18°C) or colder. If it’s stuck at a higher temp, what temp is showing? If you want, I can help you troubleshoot step-by-step or draft a message to customer support. Let me know! - Maico
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