“How do I get support out to my house asap? My one year old Frigidaire Freezer, 20 cu, is not keeping my food frozen. They key pad is flashing FF then 0, I have tried calling my Best Buy store I was then transferred to Dave at the Geek Squad. After 43 minutes, Dave informed me they have to contract it out an can't guarantee when they can fix my Freezer. I have it full with a whole grassfed beef. Needless to say I am a very unsatisfied Best Buy customer. Dave informed us we needed to call in the morning as he can't get a hold of someone on Sunday night. So much for the 24/7 support. He then said my warranty will cover a "portion" of my spoilage. Well Dave, I just spent $2500 on my beef last Tuesday...a portion just doesn't cut it.”
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Call the store you purchased it from.
Sorry, there was a problem. Please try again later.You need to actually go to the store and ask to speak with the manager. Don't give up if he says he can't help then get on the phone to someone at Best Buy corporate just keep asking to speak to the manager or the person in charge. If you complain enough about it as well as go high enough something will get done. Ever hear the term the squeaky wheel gets the grease
Sorry, there was a problem. Please try again later.Hello Frigidaire Friend! I hate to hear you freezer is flashing FF then 0. I would try resetting power to your freezer. You may do this by either unplugging your dishwasher or flipping your household circuit breaker for about five minutes. If you still have a concern of sorts, a technician may be needed to properly diagnose and repair your freezer. We do hope this information is of assistance. If you have any additional questions or concerns, do not hesitate to contact us directly or by resubmitting a question on this Q&A website. -Kind Regards-
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