Questions & Answers

Q: QuestionWhat is the benefit of the counter-depth design of this refrigerator?

• A:Answer The counter-depth design gives a built-in look without losing shelf space, offering the deepest shelves on the market.

Q: QuestionHow does this refrigerator help keep fruits and vegetables fresh?

• A:Answer It comes with Fresh Storage Crispers that have a seal to prevent dry air from entering and wilting produce.

Q: QuestionHow much ice can the ice maker in this Frigidaire refrigerator hold?

• A:Answer The refrigerator has a slim design ice maker that can hold up to 9 pounds of ice.

Q: QuestionWhat type of cooling system does this Frigidaire refrigerator use?

• A:Answer This refrigerator uses the EvenTemp™ Cooling System to keep food fresh and reduce freezer burn.

Q: QuestionIs the water that comes from the dispenser chilled? It is not on some fridges.

Asked 3 years ago by JAG5.

• A:Answer Hello, JAG5! The dispensed water on this model is not chilled. We hope this helps. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana

  Answered 3 years ago by FrigidaireSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs it scratch proof?

Asked 11 months ago by Anonymous.

• A:Answer Hello, valued customer. We appreciate your inquiry. This model is not explicitly labeled as scratch-proof. We hope this information helps! - Christi

  Answered 11 months ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you change the light bulb

Asked 1 year ago by Anonymous.

• A:Answer Hi there, our valued customer! Unplug the refrigerator or disconnect the power. Remove the light shield when applicable. Remove the light bulb and replace it with one of the same size, shape, and wattage. -Christian

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the width of the shelves on each side?

Asked 1 year ago by Donna.

• A:Answer Hi Donna! Door bin width is 8" and for the crisper pan, it is 15.50". -Christian

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhow to move shelves?

Asked 1 year ago by mimigia.

• A:Answer Hi, mimigia! Thank you for this inquiry and for reaching out. Shelves are supported by side rails. To adjust, lift up on the back of the shelf and pull forward. Replace the shelf by sliding it on top of the formed rails on the side walls of the cabinet until the rear plastic hooks of the  shelf lock into the rear of the cabinet liner. To avoid personal injury or property damage, handle tempered glass shelves carefully. Shelves may break suddenly if nicked, scratched, or exposed to a sudden temperature change. For further guidance, please visit page 27: Care & Cleaning > Glass Shelves of the complete owner's manual: https://content.syndigo.com/asset/ea922a22-9fd3-493f-9ce3-0250d7b062a3/original.pdf We hope you find this information helpful! ~Juan

  Answered 1 year ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo the door handles come off? This fridge will fit through my door if so, but will not fit through that space if the door handles don't come off. Thanks.

Asked 2 years ago by erica.

• A:Answer Yes they come off

  Answered 1 year ago by MatthewMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow to check ice maker

Asked 2 years ago by Tomk.

• A:Answer Hi, Tomk! You can turn the ice maker on and off by pressing and holding the "Ice Maker" button on the front display for 3 seconds! Further operation and care instructions are available on pages 19 and 20 of your Owner's Manual. If you are having any trouble, please reach out to us by Live Chat on our website or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help! ~Ashton

  Answered 2 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre doors flush with refrigerator when opening? we have a 36.5 wide opening

Asked 3 years ago by Al.

Q: QuestionDo you have a refrig 34 in wide 6 inches height

Asked 3 years ago by Anonymous.

• A:Answer I don't think so. A 6 inch height refrigerator would barely fit a sandwich.

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat does the kit to hook up to water line include?

Asked 3 years ago by Hillbilly.

Q: QuestionMy old refrigerator is built in and is these dimensions : Width:351/2” Depth273/4” Height 683/4” Do you have a stainless steel model with water/ice on door that will fit this opening?

Asked 4 years ago by JA.

• A:Answer Thanks for your question, JA! Upon review of the specifications, this model refrigerator will not fit the built in dimensions provided. Please feel free to review https://www.bestbuy.com/site/frigidaire-22-3-cu-ft-side-by-side-counter-depth-refrigerator-stainless-steel/6448440.p?skuId=6448440 for more information on this model. ~Courtney

  Answered 4 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it smudge proof?

Asked 4 years ago by Spunky.

• A:Answer Hi Spunky. No, this model refrigerator was not designed with the smudge-proof finish on the doors. ~ Anna

  Answered 4 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the warranty, what does it include, how long? What is the return policy on this item? Thanks

Asked 4 years ago by Alex.

• A:Answer Hello, Alex. Thank you for your questions. The manufactures warranty information can be located in the Owner's manual on page 32. The last thing we want you to do is return the appliance, however, Best Buy would be happy to relay that information to you. Please give your local Best Buy dealer a call for information on their return policy. -R'Shaye

  Answered 4 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (3)ReportAnswer this question