1-3 of 3 Answers
Make sure the ice basket is fully seated all the way down against its supports. Examine the supports beforehand to see if plastic "flash" from the injection molding process is present on the supports, which would cause the basket to ride higher than it should. This unit uses an infrared LED emitter and detector pair to detect a full ice bucket. You can see them on the left and right on the inside of the unit. Make sure these are clear of any obstruction or contamination. Clean them with Isopropyl alcohol if necessary.
Sorry, there was a problem. Please try again later.Hi, Dave! Thank you for reaching out to us. So that we are able to gain a full understanding of your question, you will need to contact consumer care directly at 1-800-968-9853 at your convenience. -Ciara
Sorry, there was a problem. Please try again later.I don't quite understand the question but if you are talking about the ICE FULL red light, that just stays on when the ice basket is full of ice but it doesn't keep the ice because it's not a freezer so if you leave the ice there, it will melt and remake ice. I love my ice make although I wish it would just stay frozen but at least I still always have ice available.
Sorry, there was a problem. Please try again later.
