1-2 of 2 Answers
Don’t keep it on the coldest temperature. It’s being over worked and will continue to freeze up.
Sorry, there was a problem. Please try again later.Hi there, valued customer! Thank you for reaching out to us regarding your inquiry. if you are experiencing any excessive freezing, kindly check the required temperature of the freezer. If the temperature is set properly, and the issue still exist, kindly reach out to BestBuy or to the manufacturer via phone number 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Jessica
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