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Hi, Dave. Thanks for reaching out! Conditions in your kitchen can affect the performance of your appliance when cooking food. The cooking times and temperatures needed to bake a product may vary slightly from your previously owned appliance. Below are a few tips that may be helpful. Preheat the oven to a set temperature before placing food in the oven. Use the proper rack position for baking needs. Allow at least 2 inches (5 cm) of space between the bakeware for proper air circulation. For more recommendations, please see the helpful information listed in your Use and Care Guide. Should you need us, for any additional issues or concerns, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. Best regards, Christy
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