Questions & Answers

Q: QuestionHow is the proper way to clean the top of oven with the heat-cover gids.

Asked 6 years ago by Lucy.

• A:Answer Hey, Lucy! It's recommended to clean the range with the smooth top cleaning creme that comes with the appliance. You may also use mild soapy water to clean as well. ~Courtney

  Answered 6 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionon the control panel there is a code that flashes,i think it is j 11 and it beeps also.What does that mean?

Asked 6 years ago by mlc.

This question was asked about the related product: Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Self-cleaning - White

• A:Answer Hello, Mic. We apologize you are having this experience. We would love to learn more about this experience for further assistance. As we don't show information for an error message of J11. At your earliest convenience, please contact us directly at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send us a quick note via our email [email protected]. Kindly, R'Shaye

  Answered 6 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the inside of the range made with Teflon or any non stick surface?

Asked 6 years ago by Lauren.

This question was asked about the related product: Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Self-cleaning - White

• A:Answer Hello, Lauren. The oven cavity is made of safe enamel material. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. Regards, R'Shaye

  Answered 6 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the width? My old range is less than 27" wide. Are ranges this thin still manufactured?

Asked 6 years ago by Anonymous.

• A:Answer Hello. The width of this model range is 29-7/8". A minimum of 30" width is the required clearance. Kindly, Anna

  Answered 6 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the oven bake with one element or two elements? Just one on bottom or one on bottom & one on top baking baking at the same time?

Asked 6 years ago by Rudy.

• A:Answer ​Hey, Rudy! The model you selected uses one bottom element to bake. ~Courtney

  Answered 6 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I cook using my copper/red cookware on this smooth top?

Asked 6 years ago by Buck.

This question was asked about the related product: Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Self-cleaning - White

• A:Answer Hello, Buck! Yes, you can use your copper cookware on this appliance. For more information on proper cookware, please refer to page 12 in your Use & Care Guide. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana

  Answered 6 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this stainless steel print proof?

Asked 6 years ago by questioning.

• A:Answer Hello, questioning. Thank you for your inquiry. In reviewing the product specifications for model FFEF3054TS, it does appear this model is not smudge-proof. Feel free to reconnect with any additional questions about our ranges. Our Customer Care Department can be reached by dialing 800-374-4432 and available Monday through Friday from 8:30 am-8pm EST. Regards-Derrick

  Answered 6 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionManual steam cleaning instructions

Asked 7 years ago by Joey.

• A:Answer Please contact the manufacturer directly since these directions are not included in the provided product documents.

  Answered 7 years ago by Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the correct model # for this electric range (stainless steel) as Best Buy lists the # as FFEF3054TS but upon purchasing this model, the model # imprinted on the model has an additional letter (C) added - FFEF3054TSC ? What does the TSC stand for?

Asked 7 years ago by Thoughtful.

• A:Answer Hi Thoughtful! The model is FFEF3054TS. However, the last few characters will refer to the year, color and is used for internal purposes. Hope this helps! -Thanks!-

  Answered 7 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI checked Frigidaire's own website and can not find Frigidaire electric range (stainless steel) model # FFEF3054TS listed as one of their models. I do find similar model #'s listed such as FFEF3054TBA and FFEF3054TDA & FFEF3054TWA. Why no listing?

Asked 7 years ago by Savy.

• A:Answer Hi Savy! In researching, we were able to locate the model FFEF3054TS listed. You are able to do a generic internet search to locate this model. Hope this helps! -Thanks!-

  Answered 7 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe oven doesn't heat up. Not even on broil.

Asked 7 years ago by Annica.

This question was asked about the related product: Frigidaire - 30" Self-Cleaning Freestanding Electric Range - White

• A:Answer Our Family has never had an issue with the stoves functions...

  Answered 6 years ago by daUNC

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhow long is this sale on?

Asked 8 years ago by ds7208.

This question was asked about the related product: Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Self-cleaning - White

Q: QuestionCan you get a replacement top , the glass is chipped?

Asked 8 years ago by Anonymous.

• A:Answer Hey there! You are able to obtain a replacement top. So that we are able to assist you with doing so, we would need to contact us directly at your convenience. -Thanks!-

  Answered 8 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo I need a 3 or 4 prong power cord with this stove?

Asked 8 years ago by Deb.

This question was asked about the related product: Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Self-cleaning - White

• A:Answer Hello Deb! The power cord needed for installation of the range FFEF3054TW will vary depending on the outlet located within your home. We hope this information is helpful to your shopping experience. –Thanks!-

  Answered 8 years ago by FrigidaireSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat microwave goes with this? and is it fingerprint proof as far as cleaning. Does it show every smudge.

Asked 8 years ago by mar.

• A:Answer Yes , it shows every smudge even when you clean it .... Not happy with my purchase

  Answered 7 years ago by kittyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the oven 120 or 240 Volts?

Asked 8 years ago by Deb.

This question was asked about the related product: Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Self-cleaning - White

• A:Answer 220/240

  Answered 7 years ago by sbdkVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the Depth measurement include the oven door and handle?

Asked 8 years ago by Lynn.

• A:Answer Hi Lynn! The depth of 28-1/2 inches, does include the handle. -Thanks!-

  Answered 8 years ago by FrigidaireSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the extra large burner for extra large pots only or can regular sized pots be used on it?

Asked 8 years ago by Leisha.

• A:Answer We use it for large pans but if you pay attention to element you might be able to use other sizes .be carefull not to burn from heat comming around smaller pans

  Answered 8 years ago by CarlaVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it come with the electrical cord?

Asked 8 years ago by Donna.

• A:Answer Yes

  Answered 8 years ago by McwildsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)