Questions & Answers

Q: QuestionWhat is the maximum moisture removal capacity of this Frigidaire dehumidifier?

• A:Answer This dehumidifier can remove up to 50 pints of water per day.

Q: QuestionHow do I know when the bucket is full?

• A:Answer The dehumidifier features a Full Tank Alert to notify you when the 2-gallon bucket needs to be emptied.

Q: QuestionHow do I know when the filter needs cleaning?

• A:Answer The dehumidifier has an indicator that will alert you when it's time to clean the filter.

Q: QuestionCan I control this dehumidifier with my phone?

• A:Answer Yes, you can control the dehumidifier remotely using the Frigidaire Smart Appliance app via Wi-Fi.

Q: QuestionDoes this dehumidifier have a timer?

• A:Answer Yes, the dehumidifier has a programmable timer for added convenience.

Q: QuestionDoes this Frigidaire dehumidifier have an air filter?

• A:Answer Yes, it has a washable filter that captures dust from the air for a cleaner home environment.

Q: Questionwhere is the filter located on the unit

Asked 3 months ago by Anonymous.

• A:Answer Hi there, our valued customer! The filter is located on the back of the unit. -Chris

  Answered 3 months ago by FrigidaireSupport

  
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Q: QuestionExactly how is this model different from Model: FGAC5045W1?

Asked 3 months ago by Lisa.

• A:Answer Hi, Lisa! The main difference between the Frigidaire dehumidifier models FGAC5044W1E and FGAC5045W1 is that the FGAC5044W1E has built-in Wi-Fi and is compatible with the Frigidaire app, allowing for remote control and monitoring via smart devices. The FGAC5045W1 does not have this Wi-Fi functionality. - Patrick

  Answered 3 months ago by FrigidaireSupport

  
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Q: QuestionWhy does my dehumidifier stopped drawing water?

Asked 4 months ago by Howie.

• A:Answer Thank you for bringing this matter to our attention, Howie. We would like to make sure that your dehumidifier is working as design. At your convenience, please do connect with us through Live Chat at Frigidaire.com. They can also call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria

  Answered 4 months ago by FrigidaireSupport

  
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Q: Questionwhat is the Energy Star Rate (EIF)

Asked 4 years ago by PILGMAIL.

• A:Answer Great question, Pilgmail! The Integrated Energy Factor (IEF) looks to be between 1.60 and 1.80. We hope this information answers your question and was helpful to your shopping experience. -Ciara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the watage or amperage rating?

Asked 4 years ago by Gary.

• A:Answer Hello, Gary. This model uses around 530W. Don’t hesitate to let us know if you have additional questions. ~ Hailea

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionThis particular model FGAC5044w1 says the light will turn on blue once it has reached the desired set humidity level. But it does not and the fans keeps running when infact it should stop after reaching the set humidity. I believe my dehumidifier is bad.

Asked 4 years ago by hasan.

• A:Answer We sorry to hear about your dehumidifier concerns, Hasan. If it seems your appliance isn’t operating as designed, please don’t hesitate to connect with us directly for assistance! We’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST), and we'd love to see how we can help. ~ Hailea

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionWhere is the Energy Star page for this dehumidifiier? I cannot find it listed on energystar.gov and I'd like to know it's efficiency(Integrated Energy Factor - L/kWh)

Asked 4 years ago by Douglas.

Q: QuestionDoes it have a Built-in Pump?

Asked 4 years ago by NeedItNow.

• A:Answer No, this model dehumidifier does not include a pump. If you are looking for a dehumidifier with a built-in pump, model number FFAP5033W1 would be a great option. Feel free to visit our website to view this item in more detail. Best Wishes, Anna

  Answered 4 years ago by FrigidaireSupport

  
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Q: Questiondoes the unit have a control panel on the unit itself that I can use to operate the unit, or must I always use wifi to operate the unit?

Asked 4 years ago by Will.

• A:Answer Hi, Will. You can operate the appliance directly from the dehumidifier's control panel. However, you will have to download the app to use the scheduler. For additional assistance, give us a call at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye

  Answered 4 years ago by FrigidaireSupport

  
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