“I just received my AC unit and can't find the remote control, is it hidden somewhere?”
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Hi Audrey. No, should be hidden. The remote would usually be in the packet with the owner's manual. If you still cannot locate the remote, please contact us directly. Our customer service team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
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