“When setting up the unit it says the first time you set it up you’re supposed to push the hot and cold button without turning on the plug but when you don’t turn on the plug you don’t get any power to turn the machine on”
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You have to allow the unit to fill the hot and cold tanks with water before the compressor and/or heating element are powered on. Plug the unit in after installing a water bottle. The pump should come on to fill the hot and cold tanks. Once the tanks are full, water will come out of the hot and cold taps. Once you have eliminated the air in the tanks (and they are full of water), turn the hot and cold switches on the unit to the "on" position.
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