“I bought this range 2 months ago. Is it normal that the grates are not even? When I put a smaller pot or pan they tilt significantly.”
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Hi Alexey, Thank you for bringing this up to our attention! I’m sorry to hear that you’re having trouble with your 6.0 cu ft freestanding gas total convection range. Based on your description, it seems that the grates are not level, and this is causing smaller pots and pans to tilt significantly. It is not normal for the grates to be uneven. This could be due a problem with the installation. I would recommend contacting the dealer or a professional technician to inspect the range and determine the cause of the issue. If you need further assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Owen
Sorry, there was a problem. Please try again later.It is not normal. Suggest you call Geek Squad's service it probably needs balance. Your stove is under warranty.
Sorry, there was a problem. Please try again later.