Questions & Answers

Q: QuestionWhat type of cleaning method does this Frigidaire range use?

• A:Answer This range uses a steam cleaning method.

Q: QuestionIs the Frigidaire range fingerprint resistant?

• A:Answer Yes, this range features Smudge-Proof Stainless Steel that resists fingerprints and cleans easily.

Q: QuestionWhat is the oven capacity of this Frigidaire range?

• A:Answer The oven capacity is 5.4 cubic feet.

Q: QuestionHow many oven racks does the Frigidaire range have?

• A:Answer This Frigidaire range has 3 oven racks.

Q: QuestionAre the knobs metal or plastic?

Asked 1 year ago by Zita.

• A:Answer Plastic

  Answered 1 year ago by CharliesegVerified Purchase

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Q: QuestionThe vents at the back of the cooktop seem like they willl be a collector for grease spatter from the cooktop. Is there any way to safely prevent this?

Asked 1 year ago by Melinda.

• A:Answer Hi Melinda! The broiler pan will catch grease spills, and the insert helps prevent grease splatters. We hope this information was helpful to you and your shopping experience. -Christian

  Answered 1 year ago by FrigidaireSupport

  
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Q: Questioncan a plug in version be switched to being hardwired?

Asked 1 year ago by Gaffer.

• A:Answer Yes, though an electrician should do that unless you’re comfortable handling that task.

  Answered 1 year ago by CharliesegVerified Purchase

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Q: QuestionIs in normal for the oven to make a noise during bake cycle. Like something turning on and off 2: my oven still gives off a smell after numerous uses.

Asked 1 year ago by Raja.

• A:Answer Hi there, valued customer! Thank you for reaching out to us regarding your inquiry. If you are hearing popping sounds it is normal as it is a heat cause contraction, but it can also be cause by a loose connection. If you are hearing unusual sounds other than this, kindly reach out to us through live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. - Jessica

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionCan this oven steam cook?

Asked 1 year ago by Goodmom.

• A:Answer Mine does not have a steam oven, nor a steam cleaning function

  Answered 1 year ago by PeggyBVerified Purchase

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Q: QuestionDoes delivery include installation, especially leveling of the stove?

Asked 1 year ago by VJ.

• A:Answer Not with delivery only, but yes with delivery+installation. Installation also requires the purchase of a power cord.

  Answered 1 year ago by RichardCVerified Purchase

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Q: QuestionIs there an option to get hardware that is like gold toned or brass?

Asked 1 year ago by Remodelfuntime.

• A:Answer Hello, Remodelfuntime. We appreciate your inquiry. This model only comes in stainless steel. We hope this information helps! - Christi

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionIs the air fryer tray nonstick? If it is, can I purchase one elsewhere that does not have a nonstick coating?

Asked 2 years ago by LW.

• A:Answer Hello LW! Thank you for your question. Our air fry tray is a pure stainless-no coating on the metal. We hope this helps. ~Sam

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionIs the cooktop capable of canning vegetables, meats, jellies and jams? I was told that older model glass cooktops couldn't do this and I'm wondering if this is still true?

Asked 2 years ago by MsMay.

• A:Answer Thank you for reaching out to us, Ms. May! This electric oven range is capable of Home Canning, but we recommend checking your user manual on page 16 for home canning procedures through this link: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/809216805en.pdf We hope this information is useful to you. ~Sam

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the minimum height for the range? And maximum?

Asked 2 years ago by Dennis.

• A:Answer Hello, Dennis! The height of this model is 36 5/8". If you want to learn more about its specifications, click on this link: https://content.syndigo.com/asset/802595c7-d45d-4831-860c-ac6e161381c4/original.pdf. We hope this helps! ~Sam

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionIs this oven hardwired?

Asked 2 years ago by Karen.

• A:Answer Hello Karen! Thanks for reaching out. Freestanding ranges aren't usually hardwired, they have a plug. To know more about your appliance installation guidelines please refer to your user manual. We hope this helps. Sam

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionMy burners go on by themselves The knobs are so sensitive they turn if you just accidentally lean on them ! Is there a way to lock the knobs so they don't accidentally turn on? I almost had a fire when one went on and I didn't know.

Asked 1 year ago by Marion.

• A:Answer Hello, Marion. We appreciate your inquiry. This model does not have lock features on its knob; however, if you want to prevent this incident from repeating, I suggest that you buy child safety knob covers or locking knob covers. We hope this information helps! - Christi

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionCan I replace my Frigidaire PLES389DCC with this unit?

Asked 2 years ago by Tom.

• A:Answer Hello, Tom! Thank you for reaching out to us. We recommend choosing the appliance that best suits your needs and your cabinet measurement for your new purchase. -Sam

  Answered 1 year ago by FrigidaireSupport

  
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