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We are glad to assist with your question. To ensure ink flows properly, please be sure to press down on the marker while writing on the fridge. Note that any dry erase maker should work fine with your unit. If you have additional questions or concerns, connect with Curtis International. They are our small appliance team in charge of these units. They can be reached at 1-800-968-9853 from 8 am to 12 am Eastern Time, 7 days a week, or by email at [email protected]. I hope this helps. ~Keyanna
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