Questions & Answers

Q: QuestionDoes this watch need to be linked to another device, like the Apple Watch has to link to an iPhone? Does it require a data plan when out of WiFi service?

Asked 7 years ago by Data.

• A:Answer The fenix 5 does not need to be paired to a phone. However, pairing the device to a phone will provide some extra features such as smart notifications that allow you to view incoming phone calls, text messages and emails. You can also upload activities directly through our Garmin Connect Mobile app on the phone and view stats.

  Answered 7 years ago by GarminProductExpert

  
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Q: QuestionWill this watch give you an MGRS grid?

Asked 7 years ago by Grids.

• A:Answer Yes on all three Fenix 5 Watches

  Answered 7 years ago by BAHA93Verified Purchase

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Q: QuestionWhat's the battery life like, how often will it need charged?

Asked 7 years ago by Ross.

• A:Answer Every two weeks and that is with doing a short run or swim each day during the week and a long bike ride on the weekend. Good battery life.

  Answered 7 years ago by TheBurritoVerified Purchase

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Q: QuestionI ordered the Fenix 5s and love it but wondering if I should exchange for the 5 due to the display. It looks like the display size is very close but the pixels are better on the 5. Is it a noticeable difference with the 5 or should I keep the 5s?

Asked 8 years ago by DeeN.

• A:Answer I would actually say that it would depend more on your comfort level with the size. It is a significantly larger watch with the fenix 5 than the 5s especially on thickness. That said, it didn't take me too long to get used to it and it fits comfortably with the fenix 5.

  Answered 8 years ago by Anonymous

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Q: QuestionAs of this morning March 29th, all the other versions are listed as not available. Is Best Buy not going to carry them?

Asked 8 years ago by Ash.

• A:Answer I asked on Facebook the same question and received a very generic response. They are now listed as "coming soon." I wonder what the hold up is? I am waiting for the 5s in black.

  Answered 8 years ago by RunnerGirl

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Q: QuestionDoes the watch include a music player like on the Fenix 5 plus?

Asked 6 years ago by seb.

• A:Answer No, this watch does not have music player.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDo you receive alerts from your phone in this model?

Asked 7 years ago by Coffeeman.

This question was asked about the related product: Garmin - fēnix 5 Smartwatch 47mm Stainless Steel Case - Slate Gray with Amp Yellow Band

• A:Answer In my case I only get emails and maybe since I didnt have it for a long time I probably missed how to set it to get all notifications.

  Answered 7 years ago by NeileVerified Purchase

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Q: QuestionDoes this watch measure VO2 max? If not, does Garmin have any watches that measure VO2 max?

Asked 7 years ago by Miranda.

• A:Answer Yes it does. You just need to log in a couple weeks worth of exercises and a couple of outdoor activities involving GPS for a minimum of 10 min each activity and the watch should have enough information on you to be able to calculate VO2.

  Answered 6 years ago by MelvinVerified Purchase

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Q: QuestionWhat is the actually color of the face? Is the color shown in the picture accurate? Is it gray or is it a silver/ stainless color?

Asked 7 years ago by Dreday.

• A:Answer Hello Dreday, The color is a very dark gray approaching black. The picture is accurate of the color.

  Answered 7 years ago by GarminProductExpert

  
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Q: Questioncan you pay with it?

Asked 7 years ago by Amber0945.

This question was asked about the related product: Garmin - fēnix 5 Smartwatch 47mm Stainless Steel Case - Slate Gray with Amp Yellow Band

• A:Answer No. There is no pay feature on this watch.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionHello!! I am awaiting my order of this watch to arrive, am i able to select Walking as a Mode of Fitness Activity? Thank You...

Asked 7 years ago by christophermm66.

This question was asked about the related product: Garmin - fēnix 5 Smartwatch 47mm Stainless Steel Case - Slate Gray with Amp Yellow Band

• A:Answer Yes, you may choose walking as well as a lot of other activities. It will map out your walk for you on a google map style application available to view from your phone. I like to walk, and will often choose the hiking option for my walks, as this one will draw your course on the screen of the watch as well as mapping for your view on your phone. Hiking will also tell you elevation gain if you had any of that on your stroll. You can even manually enter a workout if you forgot to start it while exercising. The watch takes a while to figure out, but once you learn what each of the buttons do (long pressing, short pressing, etc) you will love the watch! It won't hurt to watch a youtube video on it. Enjoy!

  Answered 7 years ago by Brandon

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Q: QuestionHow resistant is it to low tamperatures? Is it a good purchase for skiing?

Asked 7 years ago by Pirlo21.

• A:Answer Hello, The operating temperature for the fenix 5 watch is -20 to 50 C(-4 to 122 F). Thanks Chris

  Answered 7 years ago by GarminProductExpert

  
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Q: QuestionIf this watch does not have the Sapphire Crystal or Wi-Fi , why does it have the same Model # as the the watch with the Sapphire Crystal and Wi-Fi on Garmin's website?

Asked 7 years ago by Runner.

This question was asked about the related product: Garmin - fēnix 5 Smartwatch 47mm Fiber-Reinforced Polymer - Slate Gray with Black Band

• A:Answer Hi, This model of fenix 5(010-01688-30) is not a sapphire model. The part number for the sapphire models are 010-01688-10 and 010-01688-20. Thanks Chris

  Answered 7 years ago by GarminProductExpert

  
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Q: QuestionCan you send or receive text and or calls while the watch is connected to the phone?

Asked 6 years ago by Anonymous.

• A:Answer Smart notifications through fēnix 5 let you receive emails, texts and alerts right on your watch – whether you're on the trail, on the golf course or simply away from your desk. Other connected features include automatic uploads to our Garmin Connect online fitness community, live tracking and social media sharing through our free Garmin Connect and Garmin Connect™ Mobile applications. For more information contact us at [email protected] or visit our Support Center, https://support.garmin.com/en-US/ Thanks Jenny

  Answered 5 years ago by GarminProductExpert

  
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Q: QuestionWill this watch trac recumbent bike activity

Asked 6 years ago by Gracie.

• A:Answer This model is compatible with biking.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan this language support Chinese?

Asked 6 years ago by Valeria.

• A:Answer This watch will not. You would need part# 010-01688-51. For more information contact us at [email protected] or visit our Support Center, https://support.garmin.com/en-US/ Thanks Jenny

  Answered 5 years ago by GarminProductExpert

  
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Q: QuestionI'm looking for a training aid for paddleboarding. Will the Fenix 5 track distance, stroke count and speed while paddleboarding?

Asked 6 years ago by Walz1.

• A:Answer Yes

  Answered 6 years ago by devondowningVerified Purchase

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Q: QuestionIn terms of the Garmin watch series. I am a surfer and looking for the best model to track my paddling data. I also cycle offroad,so I need it to be adequate with bumpy terrain, or make use of an arm strap,which might be difficult when surfing.Plz advise

Asked 6 years ago by Steve85.

• A:Answer The Fenix 5 does come with Mountain Biking (MTB) as one of the options for activities to track. Although it does not come with Surfing, it does have Open Water Swim, Stand Up Paddleboarding (SUP), and there are user made apps that can be downloaded from the Connect Store that track surfing data.

  Answered 6 years ago by StanVerified Purchase

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Q: QuestionWhat’s the best gps Garmin watch to use for long distance horseback riding in remote areas with no cell tower coverage?

Asked 7 years ago by CiCi.

• A:Answer None! Get a suunto traverse or traverse alpha!

  Answered 6 years ago by LycanVerified Purchase

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