Questions & Answers

Q: QuestionThe overview mentioned a cookbook was included. There was not one in the box. How can I receive one?

Asked 2 years ago by CB.

• A:Answer Me either!!!

  Answered 1 year ago by KathVerified Purchase

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Q: QuestionSeems nearly difficult to see letters and numbers on keypad panel, does it light up or have a back light feature?

Asked 2 years ago by ocdcq.

• A:Answer No, it does not. The lack of a keypad backlight is the only bad thing I can say about this otherwise wonderful product.

  Answered 2 years ago by ChookieVerified Purchase

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Q: QuestionI just purchased GE JES1109RRSS from you yesterday. It did not come with a users manual., only an installation manual. Can you send me a printout of the users manual? I do not have internet in my home so I cannot see online version. Thank you

Asked 2 years ago by jlm55.

• A:Answer Funny you should ask, because I didn't receive a users manual either. I have trouble with my printer at times, and I wish I could receive a copy by mail.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat's the max wattage on the product?

Asked 2 years ago by Brando.

• A:Answer 1050 Watts perfect for any instructions for microwaving food for any product.

  Answered 2 years ago by snovoVerified Purchase

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Q: QuestionCan I buy it here and deliver it in Puerto Rico?

Asked 2 years ago by Anonymous.

• A:Answer yes

  Answered 2 years ago by JamesVerified Purchase

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Q: QuestionWhat are the exterior dimensions?

Asked 2 years ago by Pam.

• A:Answer 11 in tall plus 1/2 in air at bottom 20 1/2 wide 15 1/2 deep need to allow 2 1/2 at back for cord I hope this helps

  Answered 2 years ago by Alice

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Q: QuestionWhat are the outside, physical dimensions

Asked 2 years ago by Bob.

• A:Answer 20 inches length by 14 inches width 11 inches tall. Hope this helps.

  Answered 2 years ago by snovoVerified Purchase

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Q: QuestionDo you have to struggle to get plate back on after cleaning?

Asked 2 years ago by Valerie.

• A:Answer It's easy to place the plate back on after cleaning. The plate simply nests into the part below that will rotate that plate.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow hot does the bottom, sides and back of the unit get when using the air fry or convection bake function? I have a shelf I want to put it on.

Asked 2 years ago by Yanni.

• A:Answer I use a fan that turns on when the unit is running. This keeps the cabinet cool

  Answered 2 years ago by CSFortWorthVerified Purchase

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Q: QuestionDoes this product have a California Proposition 65 Warning?

Asked 2 years ago by Angela.

• A:Answer Yes, as you open the door, there is a sticker in the lower inside opening with this warning. Glad to help.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDo I need a specific kit to mount this under a cabinet (not over a range)?

Asked 2 years ago by Mounting.

• A:Answer You will need a bracket to mount under cabinet Keep in mind that it weighs 35 lbs

  Answered 2 years ago by alice

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Q: QuestionI received my microwave, but there was no owner's manual so I don't know how to work the many features. How do I obtain one? Thank you!

Asked 2 years ago by FamHistory.

• A:Answer go on-line and download the full manual.

  Answered 2 years ago by HC64Verified Purchase

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Q: QuestionCan I remove the turntable and put my own pan there for convection cooking? Can I cook two things at the same time? One on a higher rack and one lower?

Asked 2 years ago by Anonymous.

• A:Answer I removed my turntable and tried air fry, it did not work well. lots of uneven cooking. so, I wouldn't recommend it.

  Answered 2 years ago by jeffVerified Purchase

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Q: QuestionDoes the outside panel light up

Asked 2 years ago by Anonymous.

• A:Answer No. That’s the only downside on the black model. It’s hard to see at night.

  Answered 2 years ago by Carold67Verified Purchase

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Q: QuestionI just received my 3 in 1 microwave. I’ve been using it for 2 days and find it very noisy with a low vibration growling sound coming from the back. The fan sounds quiet and there is no sound when using the broiler. Anyone else experiencing this?

Asked 2 years ago by Shopper.

• A:Answer NO

  Answered 2 years ago by HC64Verified Purchase

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Q: QuestionDoes the non-stick coating on the "crispy pan" contain PFOAs? What is the coating?

Asked 2 years ago by bunpoh.

Q: QuestionCan this microwave/airfryer/convection oven be installed in a built-in cabinet?

Asked 2 years ago by JP.

• A:Answer Don't know sure but it's advertised as a countertop oven with instructions not to store stuff on top.

  Answered 2 years ago by fourcatsVerified Purchase

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Q: QuestionThere is a paper/plastic square on right side interior wall. Should it be removed?

Asked 2 years ago by Customer.

• A:Answer Thats a good question i would believe you leave that in. As i just checked mine and i did leave mine in. Plus if you look there are tabs holding it in there

  Answered 2 years ago by answertosizeofcoffeepotVerified Purchase

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Q: QuestionWhat space in total will I need for this appliance including allowances away from walls and upper cabinet. I can see the size of the Convection/Microwave. But I understand that it heats up and needs extra space. Please let me know the total space needed.

Asked 2 years ago by Carol.

• A:Answer I don't seem to have a problem with being close to the walls but I've put it diagonally to a corner so that may have prevented any issue.

  Answered 2 years ago by HC64Verified Purchase

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