A:AnswerTo disable the two-step door latch, press and hold the "7" key for 3-5 seconds or until you hear a beep, then release. Next, press the "9" key, then release. Finally, press the "0" key, then release. There will be two short beeps and the display will flash "UnLo" to confirm the default condition has been updated successfully.
A:AnswerYou can find our under cabinet microwave models by searching "GE Appliances under cabinet hanging." If you'd like further assistance with this, please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this question so that we can review the information and get back with you quickly.
A:AnswerPersonally I would return it and give it another shot. If this was the only issue you had. Because mine sits inside a cabinet that is a big concern and my exterior did not get real hot. Just very warm and no problem to touch or lay your hands on it. I always test that out. Not only because of the cabinet but I also have a toddler in my home. My review wasn't good for other reasons.
A:AnswerWe are happy to provide guidance with microwave. The difference between a 1.6 cu. ft. microwave and a 2.0 cu. ft. microwave is the size of the internal cavity. The 2.0 cu. ft. appliance is larger. In regard to watts, the higher the wattage, the higher the power level.